XIHE HENTIQUE HOTEL

The hotel is so shabby. Really, the five-star hardware facilities are paired with one-star garbage service. It was very uncomfortable to take a shower on the day of check-in on August 3rd and there was no shampoo. After complaining, I was replaced by an arrogant waitress. Apologize, as if you owe her something. The male receptionist who consulted on the 8.4th wanted to have a meal at your hotel, but he only had a set menu. Ordinary people want to have a meal a la carte, but they can't. The toilet is different from a normal toilet and it is very uncomfortable to sit on. Very poor stay experience

We really can't rush. The air conditioner didn't work at all all night. It was extremely hot. The key is that the sound was super loud. Huge difference in experience. In addition, what age is it? They still charge a deposit. I will never come again!

The address is very remote, but the price is high, and the service is average. Although it is a new hotel, the hotel does not have a food delivery robot. Guests need to come down to pick up takeaways by themselves. The square size of the room is okay, but the hardware facilities are average. As soon as we entered the room and washed our hands, we noticed The wash basin leaked very slowly. I called room service and asked my aunt to come and check it out, but it was still very slow. I brushed my teeth and held my mouth full of foam while I waited for the water to drain out. I washed my face and held my face full of facial cleanser foam while I waited for the water to drain out. It was a great experience. Not good. The breakfast is mediocre. You have to wait for room inspection when checking out. There are no consumer goods in the room. There are very few mid-to-high-end hotels that require room inspection after check-out. I probably won’t choose this hotel next time.

Service: The service attitude is very poor. When I arrived at the hotel in the middle of the night, I was told that the air conditioner was broken. I didn't inform in advance because it just broke. This kind of deceptive nonsense shows the bad attitude! When the outdoor temperature is already minus 7 or 8 degrees Celsius, the hotel shuts down the air conditioning. How can the guests endure it? And he told me very arrogantly that if you want to stay, just register. If you don't return or exchange after registration, you will be responsible for the consequences. If you have any problems, please contact Ctrip to handle it! I will never choose this hotel again, it was a waste of a good hardware environment!

The toilet and sewer smell bad, the breakfast has very few varieties, and it’s a star-rated hotel, so bad review

The sewer was clogged before I even took a shower on the first day. The short and fat woman at breakfast asked me for 30 yuan for the child's meal. I have never seen a five-year-old hotel with such a service attitude as yours. I paid for it and asked for it. Come back and look at the pictures. Are you missing thirty? The most important thing is that this air conditioner is really useless. It always starts at 28 degrees and is hot and stuffy. Highly not recommended.