Anonymous User
April 25, 2025
I have stayed at Four Seasons in many cities, and this one has the worst environment and facilities! The service is also very poor. First of all, the environment, the wallpaper in many places is peeling, the wall is greasy and dirty and not cleaned; then there is a strong musty smell in the room, and there are bugs!
Speaking of service, after checking in, I contacted the platform for invoices, but no one responded every day, and no one answered the phone calls. All contact records are displayed on the platform.
After adding WeChat to report these problems, the customer service staff did not respond and did not solve the problem. Really disappointed with Four Seasons
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