Crystal Orange Hotel Nanjing Drum Tower

Nice hotel, clean and friendly staff at the reception. Breakfast is good and located on 31st floor where you can have a good view of the city. Location is also strategic in case you need to go in Nanjing railway station.

Overall it was good. Breakfast options could be more. AC not working properly (can’t cooling) but I assumed that’s how it was set after summer in some hotels in China.

Very good stay, our room is big.

It was really great! Easy access to the metro station, and very diverse selections of food and drinks near the hotel. We had a room with a superb view of Xuanwu Lake and that was really amazing. The room itself was very nice, with a smart toilet (warm seat and auto-flushing) and a separate shower unit. Would be better if there was a closet since we were staying for quite some days, but can't really complain. A cleaning lady once mistook our room for a different one (which I assume called for room service) and almost insisted on coming in, we had to reiterate several times that we didn't need cleaning before she left. But the reception people were quick to respond to my message and checked the CCTV footage to clarify the situation and apologised for the misunderstanding. One of the days it was quite loud during the night and we weren't sure which room the noise was coming from, and since it was almost 4am in the morning the receptionist missed our message - understandable - and they were very apologetic afterwards and offered a small gift. In general very pleasant stay, huge compliments to the staff and we will happily return next time :)

I’ve stayed with orange crystal a few times in various cities including in Beijing. This one is the first time I was very disappointed with orange crystal. The lobby is no lobby, no chair, no water, no coffee and it is shared with another hotel of the same company. The room was a bit small and smell of cigarette. The hotel staff was kind to put an air purifier in the room which help with the smell. Next time, I would choose other hotel brands before choosing orange crystal.

Everything is prepared to meet my requirements, excellent!