Wanda Realm Nanjing

Wanda Realm Nanjing Reviews

Wanda Realm Nanjing

55 Zhushan Road (Zhushan Lu), Nanjing, ChinaView Hotel Details
Wanda Realm Nanjing
Wanda Realm NanjingWanda Realm NanjingWanda Realm Nanjing
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Wanda Realm Nanjing Guest Reviews

4.7/5
Outstanding
3528 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(3528)
Positive reviews(3444)
Reviews with photos/video(345)
Friendly front desk staff(583)
Delicious breakfast(365)
Convenient parking(308)
Near shopping area(278)
Convenient for shopping(253)
Nice bathtub(71)
Luxurious(38)
Negative reviews(84)
Rancor
Deluxe Double Room
Stayed in Aug 2023
Solo travelers
35 review
5.0/5
Outstanding
Posted on Aug 31, 2023
loved my stay here. The receptionist was very nice and the room was comfortable
Response from Property: Dear guest, hello! Thank you for choosing Nanjing R&F Wanda Realm Hotel and sharing your stay experience with us. Thank you very much for your praise to the hotel, your recognition is the most cherished compliment for us. At the same time, we are also honored to receive your affirmation of the service of all staff in the hotel. We have been committed to "use every little thing to achieve your great event", provide every guest who stays in our hotel with considerate and humanized service, so that every guest who stays in the hotel can feel at home. "What you need, peace of mind is good" has always been our service concept. We hope that you can experience more hotel features and get more surprises when you stay again. Thank you again for your stay, sincerely look forward to your visit again, and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Jul 2023
Business travelers
14 review
4.0/5
Very Good
Posted on Jul 16, 2023
Location is quite accessible as this is in front of Wanda mall :) Did not have a chance to go around as my stay is short
Response from Property: Dear guests, Thank you for choosing to stay at Nanjing Wanda Realm Hotel and sharing your stay experience with us. We are very pleased with your affirmation of the hotel and have a pleasant stay here. The hotel is just across the road from Wanda Shopping Mall, only 15 minutes from Nanjing South Railway Station and 40 minutes from Lukou Airport. You can walk to Nanjing Jiangning Museum and feel the "historical and cultural atmosphere of ancient Nanjing". In addition, the entertainment and leisure facilities around the hotel are also quite rich, and all kinds of authentic snacks show the catering charm of Nanjing. You can experience it during your next stay and get more surprises. I sincerely look forward to your stay again and wish you a happy life!
Kevin
Deluxe Double Room
Stayed in Mar 2023
Business travelers
2 review
4.5/5
Great
Posted on Mar 31, 2023
The service is impeccable, the buffet breakfast and dinner is above average. The only issue was the broken climate control. The rooms were stuffy and needed to request for the windows to be opened. As of this writing, stayed at the hotel in March. The rooms were relatively clean, but in need of a proper deep clean and polishing. The location is great and right across from the wanda mall. Lots of food choices. Highly recommended though if that climate control is not fixed soon, summer would be terrible in the rooms.
Response from Property: Dear guests, Thank you very much for choosing our hotel as your destination for your trip and sharing this stay experience with us. We are greatly honored to hear your favorable comments and compliments on the comfortable room. Your praise will inspire the hotel team to continuously improve and improve the service quality.Regarding the issue of non cooling/non heating of air conditioners mentioned in your feedback, we have immediately reported it to the hotel management. In our future daily work, we will strengthen the maintenance and inspection of hotel facilities and equipment to avoid and eliminate the recurrence of such situations. At the same time, if you have any questions during your stay, you can directly contact the hotel switchboard transfer duty manager, and we will provide you with 24-hour service, Thank you again for staying, look forward to your coming again, and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Jun 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 9, 2023
nice hotel, warm service
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 6, 2024
henhao
Aziz
Deluxe Double Room
Stayed in Mar 2022
Solo travelers
13 review
4.2/5
Very Good
Posted on Mar 7, 2022
Across the road from a mall. Friendly and helpful staff. Overall a peaceful and relaxing stay.
Response from Property: Thanks for you choosing Wanda Realm Nanjing! Hope you choose us again! Wish you all the best!
Guest User
Deluxe Double Room
Stayed in Jun 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The hotel is very good, with a large area, spacious and bright, fast check-in and check-out efficiency, good front desk service, very satisfactory check-in experience, and good environment.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel as your place of stay and for giving us feedback on your stay experience. First-class accommodation environment and high-quality service are our consistent goals and pursuits. Thank you for your affirmation of the comfortable accommodation environment of the hotel rooms. Thank you again for your stay, and sincerely look forward to your visit again. I wish you a happy life!
Anonymous User
Deluxe Double Room
Stayed in Jun 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room was upgraded to an executive room for free. It was very spacious and quiet. The service was very considerate. It was across from Wanda Plaza, which was very convenient for dining and entertainment.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel as your place of stay and for giving us feedback on your stay experience. First-class accommodation environment and high-quality service are our consistent goals and pursuits. Thank you for your affirmation of the comfortable accommodation environment of the hotel rooms. Thank you again for your stay, and sincerely look forward to your visit again. I wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
A pleasant surprise. A lovely sachet was given as a gift when checking in. The hotel was thoughtful. The front desk service was very good. The executive floor was arranged. The room was large and clean. The swimming pool was at a suitable temperature and was very comfortable to swim in. The breakfast tasted good. Very good and satisfactory accommodation.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel as your place of stay and for your praise and compliments! In addition to first-class guest room facilities, complete catering facilities and professional services, the hotel also has unique characteristics. For your quality sleep, Nanjing R&F Wanda Realm Hotel has specially equipped each room with warm and comfortable "Wanda Realm Bed" and "Wonderful Dream" sleep aid series. The dry and wet separated bathroom is your best choice for a comfortable stay experience, creating a warm and comfortable stay experience for all business travelers. You can choose to experience our sleeping products when you stay again and harvest more surprises it brings you. I wish you a happy life!
Guest User
Deluxe Double Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The hotel was very good. The room was very satisfactory. The experience was very good. The front desk staff provided good service and were proactive. Check-out was also fast. The hotel was large, spacious and bright, clean and tidy, and the lobby environment was good. 5 points
Original TextTranslated by Google
Anonymous User
Deluxe Double Room
Stayed in May 2024
Other
13 review
2.5/5
Posted on May 30, 2024
I couldn't sleep at night because of the noise outside. After turning off the air conditioner, there was no improvement. As a result, I found that the window of this room could not be closed. The staff used special tools but still couldn't close it, so I just blew water to pull up the curtains. It was just a scam. I laughed in the middle of the night. Later, I asked the front desk manager on duty to feel how noisy the central air conditioner outside was by the window. He said, "I'll send you fruit to eat," but he had already thrown it out of the window after he said it, and I didn't see any fruit. Do you really care about your fruit when you stay here? This kind of service is speechless!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Nanjing R&F Wanda Realm Hotel and sharing your stay experience with us. It is a pity that we failed to receive your five-star praise. We will continue to strengthen the professional awareness of hotel staff. After long-term effective training, as you expect, all our staff will make guests feel our enthusiasm with our friendly care and high-quality service. At the same time, if you have any dissatisfaction during your stay, you can directly contact the hotel switchboard or guest service center, and we will solve it for you in time 24 hours. "What you need, peace of mind is good" has always been our service concept. We hope that you can experience more of the hotel's characteristics and be surprised when you stay again. At the same time, we are very grateful for your suggestions for the hotel, and we will convey your opinions to the hotel management. If there is any place where we can further improve the quality of service, please feel free to let us know, we are always willing to listen to the voices of our guests. Thank you again for your stay and wish you a happy life!
Prof.xie
Deluxe Double Room
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 6, 2024
The front desk manager Yuan Qing is very enthusiastic and welcoming. The room is spacious, quiet and comfortable, the internet is fast, and he helped prepare the invoice when checking out. He also asked about the stay experience and was very responsible. Breakfast and parking are free. I recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel as your place of stay and for your praise and compliments! In addition to first-class guest room facilities, complete catering facilities and professional services, the hotel also has unique characteristics. For your quality sleep, Nanjing R&F Wanda Realm Hotel has specially equipped each room with warm and comfortable "Wanda Realm Bed" and "Wonderful Dream" sleep aid series. The dry and wet separated bathroom is your best choice for a comfortable stay experience, creating a warm and comfortable stay experience for all business travelers. You can choose to experience our sleeping products when you stay again and harvest more surprises it brings you. I wish you a happy life!
Widr
Deluxe Double Room
Stayed in May 2024
Friends
24 review
3.8/5
Good
Posted on May 3, 2024
The hardware facilities in the hotel room are good, but there is no ramp to drive to the underground parking lot to enter the hotel, but stairs. This design is not user-friendly. Everyone needs to carry their boxes to get in. We came during the May Day holiday, and maybe there were too many people and the hotel staff were too busy, so many details were not in place, so I won’t go through them one by one. Finally, the parking spaces in the underground parking lot are too limited, resulting in many cars being parked in the aisle. This time I felt it was pretty average, maybe because of the holidays...
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your loyal patronage and the detailed experience you wrote. We are very grateful for your suggestions on the hotel room facilities. We will convey your opinions to the hotel management and use this suggestion as an important reference for the future upgrade and improvement of the hotel. If there is any place where we can further improve the quality of service, please feel free to let us know. We are always willing to listen to our guests' voices. Thank you again for your stay and wish you a happy life!
Anonymous User
Family 2-bed Room
Stayed in May 2024
Family
3 review
3.3/5
Posted on May 17, 2024
Checked in, told the family room we booked, the front desk gave us a room at the very edge, which was also a forgotten room. There was a musty smell when the door was opened. Opposite was not a guest room, but a security passage. The floor tiles were all broken. I opened the window and saw what was there! It was simply! I contacted the customer service, the customer service attitude was good, and immediately arranged to change the room. There were so many empty rooms, what on earth was the girl at the front desk thinking to arrange this room for us? ? ? The hotel swimming pool was very clean, but there was no air pump. We have stayed in so many hotels, even if there is no automatic air pump, at least there is a manual one. This hotel told me that there is no air pump. Very speechless! The breakfast was OK, everything you should have, the pancakes and egg pancakes were good. The black rice balls were good. The attitude of the chef who cooked noodles was bad, very impatient!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you for choosing to stay at Nanjing R&F Wanda Realm Hotel. As a Wanda brand hotel, we have always been adhering to the concept of taking a step ahead and serving with heart to create an outstanding hotel that our guests love. It is a pity that we failed to receive your five-star praise for service. We will continue to strengthen the professional awareness and service of our hotel staff. After long-term effective training, as you expected, all our staff will make guests feel our enthusiasm with our friendly care and high-quality service. I hope that you will find new surprises when you stay again. I look forward to your visit again and wish you a happy life.
Anonymous User
Deluxe Double Room
Stayed in May 2024
Family
100 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel environment is clean, the rooms are hygienic, the service staff is friendly, the service is warm, polite and thoughtful, which makes people feel very comfortable. The hotel price is also reasonable. The breakfast is rich.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Nanjing Wanda Realm Hotel and sharing your stay experience with us. Thank you very much for your praise for the hotel. Your recognition is the most precious compliment to us. At the same time, we are also honored to receive your affirmation of the service of all the hotel staff. We have always been committed to "using every little thing to achieve your big things" and provide every guest staying in our hotel with intimate and humane services, so that every guest staying in the hotel can feel at home. "What you need, peace of mind is good" has always been our service concept. I hope that you will experience more of the hotel's features and gain more surprises when you stay again. Thank you again for your stay, and sincerely look forward to your visit again. I wish you a happy life!