Guest User
August 16, 2023
Ctrip booked the wine one day in advance, the navigation location was inconsistent with the actual location, the difference was about one kilometer, and I found the hotel after I contacted the hotel to send the location. The name and location of the apartment are not the same, nor do you need to contact us in advance. There is a strange smell when entering the room. There is a paid parking lot nearby, and there are no trash cans within a few hundred meters.
The water was cut off at 9 o'clock in the evening, and the customer service was contacted to say that there was a pipeline problem, and the water supply was restored at 12 o'clock at night, and the water did not come until 10 o'clock in the morning the next day. Including the power outage the next morning, the hotel never took the initiative to contact to solve it, and they all waited for the customer to find it. Sending a message means that you are annoyed by the customer.
By the way, I was staying with a child. I consulted the hotel when the water was cut off at 9 o'clock in the evening. The hotel asked me what I wanted, and what I wanted? Just bring the water. I didn't care about it during the period, and after ten o'clock, Ctrip coordinated and gave me two plans, either to check out, or to send two buckets of water. After 10 o'clock, I drag my family and I don't know the place well. How can I find a house? How many people can take a shower or flush the toilet in summer with two buckets of water?
The introduction states that check-out is at 12:00 noon, and the power is cut off at 10 am.
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