Jinling Mandarin Garden Hotel Nanjing Guest Reviews
4.6/5
Very Good
5121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(5121)
Positive reviews(4973)
Reviews with photos/video(924)
Easy to get around(483)
Delicious breakfast(283)
Friendly front desk staff(212)
Convenient for shopping(161)
Close to metro(148)
Perfect for kids(86)
Has rooms for families(50)
Tasty restaurant(45)
Negative reviews(147)
Alicia Tantan
Standard Twin Room
Stayed in Sep 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Nov 10, 2024
Not bad on the location. Easy to travel around. As there are 4 of us easy to get around by DIDI also. First time to Nanjing and will come back again.
Response from Property: Dear guest: Hello! Thank you for choosing Nanjing Jinling Zhuangyuanlou Hotel and sharing your stay experience with us. We are deeply sorry for the inconvenience you encountered during your stay. It is our unremitting goal to make every guest feel at home. Your feedback and opinions are very important to us and will become an important basis for future improvements and perfection. We will continue to work hard to make you enjoy a better stay experience!
Anonymous User
Themed Room (2 beds)
Stayed in Sep 2024
Couples
1 review
3.2/5
Posted on Oct 22, 2024
I have never felt so compelled to write a review for a hotel. Our stay at Jinling Mandarin Garden Hotel Nanjing was a disappointing one. First of all the theme room we reserved was a very small room with view of another building with absolutely no privacy. The corridor and the room reeked of cigarette smoke at all time. So much so we had to turned off the centralised cooling system and rely on a fan I requested from the front desk. Anyway the cooling system was set at 23 and felt very stuffy. The light in the toilet turned off after a certain period and the motion sensor was not the most sensitive. I paid for comfort and do not appreciate to be dictate when and how to use them. I like my room to be 20C and lights on during the time I’m in the shower however long it takes. And absolutely do not appreciate to be subjected to inhale secondhand smoke for the last 2 days. It was a birthday celebration that has been ruined, not only that you didn’t take note of the request, first was given a room without a bathtub then we finally settled with one that has one but stank with cigarettes smell and with absolutely no view.
Breakfast was very average but sufficient, full unhappy staffs standing around. Coffee was excellent though. Beside the good location right next to Fuzimiao that’s nothing good about the hotel unfortunately. It takes lots of tourist groups so the breakfast area gets very busy. For the price we paid there are many more better hotels to choose from in the area. My biggest regret in this trip.
kennykoh
Superior Executive Queen Room
Stayed in Aug 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Nice hotel. Big n nice place to stay
Will stay again if I am going there again
Response from Property: Dear guest, Thank you for your positive response and for enjoying your stay at Jinling Mandarin Garden Hotel We value you and appreciate your choosing. We look forward to seeing and hearing from you again. Best wishes to you. Assistant Manager
Guest User
Family Parent-child Room
Stayed in Nov 2024
Family
16 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Very near 夫子庙,central to many other tourist attractions.
Response from Property: 尊敬的賓客:您好!南京金陵狀元樓大酒店在此向您致以誠摯的問候,很高興您能享受在南京金陵狀元樓大酒店的入住時光。酒店位於南京秦淮風光帶地段,緊鄰南京夫子廟,距三山街地鐵站僅數步之遙,交通便利,配套齊全。很高興您能喜歡我們的酒店,能為您提供優質的服務和舒適乾淨的入住環境,是我們的榮幸。我們將繼續保持並不斷提高服務品質,一起為您帶來更加完美的入住體驗,酒店全體員工非常歡迎您的再次光臨。祝您身體健康,心想事成!
Guest User
Standard Queen Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Helpful staff and lovely robot to send delivery items to the room.
Response from Property: 尊敬的賓客:您好!感謝您選擇南京金陵狀元樓大酒店並留下寶貴的意見。很高興我們的服務為您帶來一次愉快的入住體驗,您對我們的滿意將給我們所有的員工帶來莫大的鼓舞。酒店一直非常關注客人的感受,並且在每一個層面都儘量為賓客考慮。未來希望您能繼續支持我們的發展,我們熱忱期待您的再次光臨!
Han
Superior Deluxe Twin Room
Stayed in Feb 2024
Couples
9 review
4.5/5
Great
Posted on Mar 30, 2024
Comfortable, huge space, great location.
But bland breakfast & friendly staff but they keep yelling.
Response from Property: 尊敬的賓客:您好!非常感謝您選擇入住南京金陵狀元樓大酒店,並將您的入住感受與我們分享。酒店地處南京市商業中心,周邊聚集購物、娛樂、餐飲設施為一體,交通便利,非常適合商務及旅遊的客人。聽到您對我們工作的肯定,十分欣慰。在舒適的客房,眺望窗外,從白天至黑夜,南京城上演着不同的曼妙美景,無論是燦爛日光下的波光粼粼,夜幕下的燈火闌珊,亦或是細雨的朦朧,讓您在繁忙的工作之餘,享受舒適寧靜。再次感謝您的支持與厚愛,期待您的再次光臨。
Guest User
Standard Queen Room
Stayed in Jan 2024
Business travelers
53 review
3.0/5
Posted on Mar 1, 2024
conveniently located, yet the facilities are getting old.
Response from Property: 尊敬的賓客:您好!感謝您選擇南京金陵狀元樓大酒店並且與我們分享您的入住體驗。對於您在入住期間遭遇的不便我們深感抱歉,讓每位客人都能享受賓至如歸體驗是我們不懈的奮鬥目標。您的反饋和意見對我們非常重要,且成為今後改進和完善的重要依據。我們將會不斷努力,爭取讓您享受更好的入住體驗!
Anonymous User
Deluxe Parent-child Room
Stayed in Sep 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Very convenient location, great service. Good for families with young kids.
Response from Property: Dear guest, Thank you for your positive response and for enjoying your stay at Jinling Mandarin Garden Hotel We value you and appreciate your choosing. We look forward to seeing and hearing from you again. Best wishes to you. Assistant Manager
Guest User
Superior Executive Twin Room
Stayed in Sep 2023
Travel with friends
11 review
4.5/5
Great
Posted on Oct 18, 2023
No notice about on-going renovation and closed facilities.
OscarLara
Family Parent-child Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on May 5, 2024
everything was fine
Response from Property: 尊敬的賓客:您好!南京金陵狀元樓大酒店在此向您致以誠摯的問候,很高興您能享受在南京金陵狀元樓大酒店的入住時光。酒店位於南京秦淮風光帶地段,緊鄰南京夫子廟,距三山街地鐵站僅數步之遙,交通便利,配套齊全。很高興您能喜歡我們的酒店,能為您提供優質的服務和舒適乾淨的入住環境,是我們的榮幸。我們將繼續保持並不斷提高服務品質,一起為您帶來更加完美的入住體驗,酒店全體員工非常歡迎您的再次光臨。祝您身體健康,心想事成!
Thinkblue8
Superior Deluxe Queen Room
Stayed in Dec 2022
Couples
38 review
4.0/5
Very Good
Posted on Feb 1, 2023
Location was great as it’s about 10mins walk from Fuzhimao station and basically mins walk to the Confucius temple and other tourist surrounds. Only cons thing about the hotel is, the AC is central heating and it was very hot in the room and nothing manually can be done.
Frog in China
Superior Deluxe Queen Room
Stayed in Dec 2022
Family
26 review
5.0/5
Outstanding
Posted on Jan 27, 2023
Great service and wonderful location. Would come again but maybe not during a holiday. A bit loud with the crowds outside.
Response from Property: 尊敬的賓客:您好!感謝您在下榻南京金陵狀元樓大酒店後與我們分享您的入住體驗。酒店是南京市第二家五星級涉外酒店,自開業以來一直很重視每一位賓客的入住感受。我們用實際行動和不懈的付出換來每一位賓客的滿意,無論客人來自哪裡,都希望酒店能成為他們的“家”。真誠期待您的再次蒞臨指導!
Anonymous User
Basic Double Room
Stayed in May 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 4, 2023
very good
Response from Property: 尊敬的賓客:您好!南京金陵狀元樓大酒店在此向您致以誠摯的問候,很高興您能享受在南京金陵狀元樓大酒店的入住時光。酒店位於南京秦淮風光帶地段,緊鄰南京夫子廟,距三山街地鐵站僅數步之遙,交通便利,配套齊全。很高興您能喜歡我們的酒店,能為您提供優質的服務和舒適乾淨的入住環境,是我們的榮幸。我們將繼續保持並不斷提高服務品質,一起為您帶來更加完美的入住體驗,酒店全體員工非常歡迎您的再次光臨。祝您身體健康,心想事成!
Danxiangjiantou👉🍃
Basic Twin Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 14, 2025
This is a family trip with children. The room is clean and tidy, and the front desk service attitude is also very good. They also added a set of toiletries. The hotel is in a good location and is very close to Confucius Temple. There are also many delicious foods nearby. I will book here next time. In addition, I would like to thank Zhang Xuan, Xiao Yang, Xiao Li, and Xiao Na at the front desk again! ! Because of you, I still choose to come back today three days later!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Nanjing Jinling Zhuangyuanlou Hotel and leaving your valuable comments. We are glad that our service has brought you a pleasant stay experience. Your satisfaction with us will bring great encouragement to all our employees. The hotel has always paid great attention to the feelings of guests and tried to consider guests at every level. We hope that you can continue to support our development in the future, and we warmly look forward to your visit again!
Anonymous User
Standard Twin Room
Stayed in Dec 2024
Travel with friends
25 review
3.8/5
Good
Posted on Jan 11, 2025
Maybe because I just came from another hotel two days ago, I feel that the room in this hotel is very small. It is labeled as a five-star hotel, but the room does not have a bathtub, so I don't know how this review is? The breakfast is also hard to describe. The taste is average. One of the dishes is fried white radish with green radish. I really don't know what the chef is thinking. This hotel may have nothing to attract me except the attractive name. Maybe next time I will choose the more affordable Home Inn next door!