Jinling Mandarin Garden Hotel Nanjing

I have never felt so compelled to write a review for a hotel. Our stay at Jinling Mandarin Garden Hotel Nanjing was a disappointing one. First of all the theme room we reserved was a very small room with view of another building with absolutely no privacy. The corridor and the room reeked of cigarette smoke at all time. So much so we had to turned off the centralised cooling system and rely on a fan I requested from the front desk. Anyway the cooling system was set at 23 and felt very stuffy. The light in the toilet turned off after a certain period and the motion sensor was not the most sensitive. I paid for comfort and do not appreciate to be dictate when and how to use them. I like my room to be 20C and lights on during the time I’m in the shower however long it takes. And absolutely do not appreciate to be subjected to inhale secondhand smoke for the last 2 days. It was a birthday celebration that has been ruined, not only that you didn’t take note of the request, first was given a room without a bathtub then we finally settled with one that has one but stank with cigarettes smell and with absolutely no view. Breakfast was very average but sufficient, full unhappy staffs standing around. Coffee was excellent though. Beside the good location right next to Fuzimiao that’s nothing good about the hotel unfortunately. It takes lots of tourist groups so the breakfast area gets very busy. For the price we paid there are many more better hotels to choose from in the area. My biggest regret in this trip.

Nice hotel. Big n nice place to stay Will stay again if I am going there again

Helpful staff and lovely robot to send delivery items to the room.

Comfortable, huge space, great location. But bland breakfast & friendly staff but they keep yelling.

Very convenient location, great service. Good for families with young kids.

No notice about on-going renovation and closed facilities.