Nanjing Goldstar Hotel

Nanjing Goldstar Hotel Reviews

Nanjing Goldstar Hotel

No.36 Guanjiaqiao, Gulou District, Nanjing, Jiangsu, 210005, ChinaView Hotel Details
Nanjing Goldstar Hotel
Nanjing Goldstar HotelNanjing Goldstar HotelNanjing Goldstar Hotel
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Nanjing Goldstar Hotel Guest Reviews

4.5/5
Good
1688 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1688)
Positive reviews(1624)
Reviews with photos/video(287)
Friendly front desk staff(226)
Classy environment(180)
Easy to get around(158)
Convenient location(141)
Close to metro(53)
Small room size(50)
Awesome gym(9)
Luggage delivery service(8)
Negative reviews(64)
Guest User
2-bed Room
Stayed in Nov 2024
Family
1 review
3.7/5
Posted on Nov 3, 2024
Not a bad place to stay. The road outside gets congested so our ride back from 夫子庙 took a while… Bathroom is separated from toilet but that seems to be similar to hotels in Suzhou surrounding areas
Response from Property: Dear guest: Thank you for staying at Nanjing Golden Eagle Grand Hotel. Thank you for your valuable comments. The hotel will continue to work hard to meet your five-point requirements in the future. Welcome to visit us again.
Chanel 香香
Comfy Queen Room
Stayed in Jun 2024
Solo travelers
17 review
3.5/5
Posted on Jun 11, 2024
Hotel is clean , 🧼 nice location and a restaurant. Front desk staff did take forever to help me and they didn’t have slippers . Would stay here again
Response from Property: [No worries about subway travel] Dear distinguished guests! Thank you for your recognition of the environment and hygiene of our hotel. The front desk's help to you is also what we should do. There are disposable slippers in the room. If you need anything during your stay, you can call the front desk staff who are on duty 24 hours a day. We will definitely work harder to provide more meticulous service. We look forward to your next trip and stay in our hotel, so that you can relax on the journey and live in a comfortable and pleasant environment. We look forward to your next visit!
Dafetahi
Comfy Queen Room
Stayed in Apr 2024
Couples
17 review
4.5/5
Great
Posted on Apr 27, 2024
Hotel was nice, very nice location. A couple of things on the downside: breakfast was disgusting, for what you pay, you can get something better in the corner. Also, you get to listen the vibration and sound of the subway passing by.
Response from Property: 【Don't worry about subway travel】Hello distinguished guests, We will work harder, dedicated to provide you with better service, very sorry for not meeting your requirements and satisfaction, but we know that there is still a certain gap from the full five-point standard in your mind, we will continue to work hard! Wish: Happy every day!
Guest User
Comfy Queen Room
Stayed in Dec 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Friendly reception. Appreciate that they have a laundry room. Many eateries around the hotel. Conveniently located near the subway station.
Response from Property: Hello, beautiful little master! Thank you for your love and recognition of our hotel environment. Your satisfaction is our biggest gain. We are very happy to add beauty to your trip. You are our family when you come to us. We hope it will be the warmest and warmest memory in your memory. The most unique one, I look forward to meeting you again. The New Year is coming. I wish you peace and happiness in 2024!
Bestboss
Comfy Queen Room
Stayed in Oct 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Oct 21, 2023
Semi clean, no smoking smell.good. I like it. Might stay again. Breakfast semi good could be a salad but so far acceptable. Location is really good. There's noises from the window of the street but it didn't much bother me.
Response from Property: Dear distinguished guests, Thank you for staying with us and satisfied with our service, but also thank you very much for your support and love for us, we will definitely work harder, dedicated to provide you with better service, but we know that there is still a certain gap from the full five points standard in your mind, we will continue to work hard! Wish: Happy every day!
AlexV123
Comfy Queen Room
Stayed in Jan 2024
Couples
10 review
4.2/5
Very Good
Posted on Jan 25, 2024
Location was fantastic as it odds close to public transport, shops, and many restaurants. However the reception was quite cold. Maybe it’s because I am a foreigner but I was expecting a more courteous welcome. I have stayed in many hotels across China and this was not a nice feeling to be treated poorly. Everything else about the hotel was fine though and it was great that they had laundry service as well
Response from Property: Dear guest, thank you for taking the time to recognize the hotel's environment and hygiene and give it a 5-star rating. The hotel is located in Xinjiekou with a high occupancy rate. The service has not been able to meet your standards and requirements. We will work harder to do a better job. Serve yourself, the New Year is coming, I wish you all the best in 2024!
_evas_
Comfy Queen Room
Stayed in Oct 2023
Solo travelers
10 review
4.7/5
Amazing
Posted on Oct 21, 2023
Honestly, a bit surprised that this hotel is literally in the city center with such a nice price. It's close to bus stops and subway stations, just follow the map and you will be fine. Extra tip: kinda close to Nanjing Uni, so def you need to check if you like pretty street. The service was nice in the receptionist, initially had a tiny issue bcs they didnt speak english but they quickly used translation app, and one of them was always smiling while helping me, such a nice gesture. They gave me room exactly like I wanted, it's also clean, no smell of cigarette, the toilet and shower are also separated, so you won't deal with wet floor on and on. I read that many travellers were having issue with the toilet, but for me, no issue at all. The cleaning ladies were also quite meticulous imo while cleaning my room. The food was ok, it's chinese-style so probably not for everyone, the variety was also ok.
Response from Property: Dear distinguished guests, Thank you for staying with us and satisfied with our service, but also thank you very much for your support and love for us, we will definitely work harder, dedicated to provide you with better service, but we know that there is still a certain gap from the full five points standard in your mind, we will continue to work hard! Wish: Happy every day!
Guest User
Comfy Queen Room
Stayed in Oct 2023
Other
1 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Nice, quiet and clean hotel. Well situated in Xinjekou. Staff was friendly, especially Elijah who helped us in everything we needed.
Response from Property: Dear distinguished guests, Thank you for staying with us and satisfied with our service, but also thank you very much for your support and love for us, we will definitely work harder, dedicated to provide you with better service, Wish: Happy every day!
Kim Kohaku
Queen Room A
Stayed in Sep 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Location is good. Receptionists are very helpful. Rooms are clean. Restaurant at the lobby is recommended.
Response from Property: Dear distinguished guests, Thank you for staying with us and satisfied with our service, but also thank you very much for your support and love for us, we will definitely work harder, dedicated to provide you with better service, , we will continue to work hard! Wish: Happy every day!
Guest User
Superior 2-bed Room
Stayed in May 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on Jun 13, 2023
The staff is patient despite being scolded by group of da ma who refuse to queue and wait for their turn.
Response from Property: Thank you very much for your understanding and support, we will work harder to do more detailed service, think what guests think, looking forward to the next trip, we can create more perfect service for you
Guest User
Comfy Queen Room
Stayed in Jun 2023
Solo travelers
40 review
5.0/5
Outstanding
Posted on Jun 11, 2023
It was actually a great hotel and a good living experience that I may go again
Response from Property: Dear guests, thank you for your recognition of us, every need of guests is the direction we sincerely strive for. We will definitely work harder, achieve more detailed service, think about what customers think, look forward to the next trip, we can create more perfect service for you!
钱至浩Nathan
Comfy Queen Room
Stayed in Oct 2023
Travel with friends
30 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Friendly staff... clean rooms... Great location
Response from Property: Dear distinguished guests, Thank you for staying with us and satisfied with our service, but also thank you very much for your support and love for us, we will definitely work harder, dedicated to provide you with better service, Wish: Happy every day!
Fabrina
Comfy Queen Room
Stayed in Jun 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Good location
Simeon Campbell
Comfy Queen Room
Stayed in Oct 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Close to everything. Great stay .
Response from Property: Dear distinguished guests, Thank you for staying with us and satisfied with our service, but also thank you very much for your support and love for us, we will definitely work harder, dedicated to provide you with better service, Wish: Happy every day!
Guest User
Comfy Queen Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Good service in general