Hilton Nanjing

Hilton Nanjing Reviews

Hilton Nanjing

No. 100 Jiangdong Middle Road, Jianye District, Nanjing, Jiangsu, 210019, ChinaView Hotel Details
Hilton Nanjing
Hilton NanjingHilton NanjingHilton Nanjing
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Hilton Nanjing Guest Reviews

4.8/5
Excellent
5281 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5281)
Positive reviews(5184)
Reviews with photos/video(703)
Awesome amenities(902)
Friendly front desk staff(888)
Delicious breakfast(698)
Easy to get around(546)
Many amenities(456)
Convenient for shopping(207)
Close to metro(195)
Luxurious(88)
Negative reviews(97)
Keshrill
King Hilton Room
Stayed in Apr 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Apr 27, 2024
I had a wonderful time at this hotel. The receptionist were friendly and checkin was quick and easy. Great location, absolutely delicious breakfast with an abundance of choices. The room was big and clean. The pool was nice but the water was a bit too cold.
6/14
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Nanjing. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
9527malatang
King Hilton Room
Stayed in May 2024
Couples
41 review
5.0/5
Outstanding
Posted on May 7, 2024
Ms. summer, the account manager, was very professional and provided a lot of help. This trip was very pleasant. Thank you for her help in booking the presidential palace tickets, planning the tour route, and recommending her colleagues to stay at Hilton Nanjing Hotel
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Nanjing. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Tahina Angelo
Twin Hilton Executive Room
Stayed in Feb 2024
Family
27 review
3.2/5
Posted on Feb 18, 2024
Great and clean swimming pool! Great executive lounge at 26F! Ok breakfast ! For the rest it’s quite basic.
Response from Property: Thank you for choosing to stay at Hilton Nanjing. Your recognition is our biggest motivation to move forward. We will continue to work hard to provide our guests with hospitality and thoughtful check -in experiences for every detail. Thank you again for your recognition, sincerely welcome you to continue to choose us next time!
Anonymous User
Twin Hilton Room
Stayed in Jul 2024
Family
27 review
5.0/5
Outstanding
Posted on Aug 2, 2024
We loved our stay here. Good location (close to the metro station), friendly reception, nicely decorated entrance lobby and rooms. The swimming pool was a plus, and the breakfast excellent!
Guest User
Twin Hilton Executive Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The room vivi arranged was very satisfactory.It's clean and comfortable. A good choice for visiting Nanjing
Response from Property: Dear guests, Thank you for choosing to stay at Hilton Nanjing, We are glad that you like our warm, comfortable, friendly and sincere service. All our Hilton employees are full of enthusiasm for providing excellent services. I hope you can continue to choose us. We will continue to bring you a better service experience. Your support is our motivation for progress. I hope that you can meet you again in the near future and wish you a happy life!
Chan Kwok Wai Raymond
Twin Hilton Room
Stayed in Feb 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The hotel location is goods. Give my high compliments to the staff - Summer. Her service attitude was very good. I like her smile - make your stay a very good experience.
Response from Property: Dear guests, thank you for staying at Hilton Nanjing. The hotel is located in the core business district of Jianye District, Nanjing, and is adjacent to commercial blocks such as Wanda Plaza and Wuyue Plaza. It has excellent geographical location and convenient transportation. We are very happy to be able to add pleasant to your stay. We sincerely welcome you to continue to choose us next time!
DariaBelik
King Hilton Room
Stayed in Jan 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Great condition of the room, we have booked one breakfast as one of us were leaving the next morning but we stuff was nice and added one more breakfast to our booking. The breakfast also tasted good.
Response from Property: Dear guests, thank you for staying at Hilton Nanjing and recognized the hotel. The hotel is located in the core business district of Jianye District, Nanjing, and is adjacent to commercial blocks such as Wanda Plaza and Wuyue Plaza. It has excellent geographical location and convenient transportation. We are very happy to be able to add pleasant colors to your hospitality with hospitality. It is our honor to be recognized. I sincerely welcome you to continue to choose us next time!
Guest User
Twin Hilton Executive Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Thank you for the great service from manager Ms. Summer!
Response from Property: Dear guests, thank you for choosing to stay at Hilton Nanjing! We always believe that good reputation must be recommended from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best quality and diversified services.Welcome to choose our hotel regardless of business trips or travel! Looking forward to your visit again, I wish you a happy travel and a smooth job!
VJ1010
King Hilton Room
Stayed in Oct 2023
Business travelers
31 review
2.5/5
Posted on Dec 15, 2023
Too noisy at the entrance because of the metro station the floor has a nice shaking impact feel like some quake
Response from Property: Dear guests, thank you for staying at Hilton Nanjing and using precious time to tell us your check -in experience. We have been committed to providing better services for every guest. For the noise of the guest rooms you mentioned, we will feedback to the front desk. Next time you stay in, you can contact us in advance to help you arrange a quieter room. I hope that this experience will not affect your trust in us. Looking forward to your service to you again next time.
HOI YAN ELSIE
Twin Hilton Room
Stayed in Sep 2023
Business travelers
1 review
2.0/5
Posted on Sep 18, 2023
Quite old, not as good as the other comments
Response from Property: Dear guests, thank you for staying at Hilton Nanjing and spending time writing comments. Hilton Nanjing was officially opened in 2011. It has been twelve years. Since its opening, the hotel has been maintained on regular maintenance of rooms and other facilities. Since 2021, hotels have begun to make new guest rooms, restaurants and other facilities, and strive to provide our guests with a warm and comfortable, modern and stylish environment, and continue to improve each details to provide you with higher quality to provide you with higher quality experience. Thank you for your feedback. I hope you can meet you again in the near future. I wish you a smooth journey.
Guest User
Twin Hilton Room
Stayed in Oct 2022
Family
1 review
4.7/5
Amazing
Posted on Oct 5, 2022
Lovely hotel, very helpful staff who spoke English. The room was spacious and clean. The location was on the west side of town but very conveniently located next to a mall with children’s fairground rides outside, so the children loved it. The breakfast was excellent, wide a wide selection of hot Western and Asian food. I would recommend.
Response from Property: Dear Guest, we are glad you choose Hilton Nanjing to stay. Thank you for your recognition of our hotel. We will continue to improve our service and quality. Wish you a happy life and good mood. Looking forward to your next visit.
Guest User
King Junior Suite
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 13, 2023
Thanks a lot , Justin . Wish to see u again!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Nnajing. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Rupert Dyer
King Hilton Room
Stayed in Jun 2023
Family
12 review
4.2/5
Very Good
Posted on Jul 2, 2023
Nice modern hotel. Good staff
Response from Property: Dear guests, Thank you for choosing to stay at Hilton Nanjing and give a good evaluation of hotel accommodation services. We are glad that you like our warm, comfortable, friendly and sincere service. All our hotel employees are full of enthusiasm for providing excellent services. I hope you can continue to support. We will continue to work hard to bring you a better service experience. Your support is our motivation for progress. I hope that you can meet you again in the near future and wish you a happy life!
Puchen
King Hilton Room
Stayed in May 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on May 20, 2024
verygood
Guest User
King Junior Suite
Stayed in Jul 2022
Solo travelers
23 review
4.0/5
Very Good
Posted on Jul 9, 2022
The staff are really nice and I received a bottle of wine to my room. The only thing which was weird is that the maid didn’t change the bed sheets and they were stained, she just made the bed. They also didn’t refill the coffee that day. Despite this, the location was good and i may stay again.
Response from Property: Dear guest, thank you very much for choosing and staying at Hilton Nanjing! We are sorry that you had an unpleasant episode during your stay. lThis is not our usual service level. We will also strengthen the training of staff service awareness to bring you truly high-quality service. We hope to see you again soon and give us the opportunity to bring you the best experience.