Guest User
August 12, 2024
Hygiene: The hotel's hygiene is really average or even poor. I stayed at the hotel for several days and asked the front desk to ask for cleaning in the morning. As a result, the hygiene was like this when I came back at night. I had hair everywhere even before I even went to bed. After going out for fun one night, when I got back to the hotel, I still had to call the front desk to do some cleaning.
The cleanliness after the previous guest’s stay was not cleaned even after I checked in.
Service: Call the front desk in the evening and they will deliver two bottles of water and bath towels. The front desk will just tell you to go find it in the car and pick up what you want. I think the front desk is busy and you can tell the guest directly that it may take a little delay before delivering it. No problem, right?
When I told the front desk in the morning to ask for cleaning, the beautiful lady at the front desk had a very good service attitude. I told her this morning for several days in a row.
I think as a hotel chain, it’s not too much to ask for cleanliness and no hair.
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