Pullman Nanjing Lukou Airport Reviews
Pullman Nanjing Lukou Airport
Nanjing Lukou International Airport, Jiangning District, Nanjing, Jiangsu 211113 (Hotel links Termin, Nanjing, ChinaView Hotel Details
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Pullman Nanjing Lukou Airport Guest Reviews
4.7/5
Amazing
2675 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(2675)
Positive reviews(2610)
Reviews with photos/video(491)
Easy to get around(320)
Close to airport(264)
Quiet & comfortable(234)
Good sound insulation(158)
Friendly front desk staff(123)
Delicious breakfast(106)
Awesome gym(14)
Has play area for children(13)
Negative reviews(65)
Funky AP
Superior Queen Room
Stayed in Apr 2024
Business travelers
10 review
Outstanding
Posted on Apr 5, 2024
Quick stopver as there was connecting flight the next day early morning hours. Precise location and perfect stay. No noise from outside. Very neat and clean hotel. Express checkin and check out. Bed is super comfortable. Ample space in the room. Thanks for providing a good stay.
Response from Property: Dear guest, thank you very much for choosing to stay at Pullman Nanjing Lukou Airport and taking the time to share your stay experience. Your satisfaction and joy are the greatest motivations for Pullman Hotels to pursue excellence in service. We are honored that you appreciated our rooms, environment and location. We are always committed to providing the highest quality and most comfortable service so that every guest can enjoy a home away from home experience at Pullman Hotels. We're proud of your reviews, but we know there's still room for improvement. We will continue to work hard to continuously improve the quality of our services and facilities to ensure that every guest can enjoy the most perfect experience. Finally, I hope you will choose Pullman Nanjing Lukou Airport again in the future and look forward to serving you again. Thank you again for your affirmation and support. wish you a happy life! Sincerely, Richard, Guest Experience Manager at Pullman Nanjing Lukou Airport!
Tarraleah
Superior Queen Room
Stayed in Feb 2024
Solo travelers
15 review
Amazing
Posted on Feb 25, 2024
A very good hotel on top of Nanjing Lukou International Airport terminal T2. The hotel lobby entrance is on the departures level (level 3) of T2, only a 3-minute walk inside the terminal from the check-in counters . My room was very spacious and well-equipped. The only negative was that the room temperature was too warm, and the air-conditioning wasn’t working properly so it didn’t make it much cooler.
Response from Property: Dear guest, thank you very much for choosing to stay at Pullman Nanjing Lukou Airport and taking the time to share your stay experience. Your satisfaction and joy are the greatest motivations for Pullman Hotels to pursue excellence in service. We are honored that you appreciated our rooms, environment and location. We are always committed to providing the highest quality and most comfortable service so that every guest can enjoy a home away from home experience at Pullman Hotels. We're proud of your reviews, but we know there's still room for improvement. We will continue to work hard to continuously improve the quality of our services and facilities to ensure that every guest can enjoy the most perfect experience. Finally, I hope you will choose Pullman Nanjing Lukou Airport again in the future and look forward to serving you again. Thank you again for your affirmation and support. wish you a happy life! Sincerely, Richard, Guest Experience Manager at Pullman Nanjing Lukou Airport!
Jagath Vishvanatha
Superior Queen Room
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Jan 10, 2024
No need for a taxi just can walk to hotel from airport. Very convenient, you don't have to worry about taxi or picking up.
Response from Property: Dear guest ,Thank you for choosing to stay at Pullman Nanjing Lukou Airport ,I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you have a great experience at our hotel. We appreciate the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future. Wish you have a lovely day! Sincerely, Richard Guest Experience Manager
Guest User
Superior Queen Room
Stayed in Dec 2023
Business travelers
1 review
Very Good
Posted on Dec 12, 2023
The best advantage is that it's close to the airport.
The facilities and scenery were also good.
Response from Property: Dear guest ,Thank you for choosing to stay at Pullman Nanjing Lukou Airport ,I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you have a great experience at our hotel. We appreciate the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future. Wish you have a lovely day! Sincerely, Richard Guest Experience Manager
Guest User
Superior Queen Room
Stayed in Dec 2023
Business travelers
10 review
Outstanding
Posted on Dec 4, 2023
"I recently stayed at the Pullman Nanjing Airport Hotel and was thoroughly impressed. The location, right inside the airport, is incredibly convenient, and the runway view from my room was breathtaking. The service was top-notch, with the staff going above and beyond to make my stay comfortable. The combination of a prime location, stunning views, and exceptional service truly made my experience at Pullman Nanjing Airport Hotel amazing. Highly recommended!"
Response from Property: Dear guest ,Thank you for choosing to stay at Pullman Nanjing Lukou Airport ,I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you have a great experience at our hotel. We appreciate the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future. Wish you have a lovely day! Sincerely, Richard Guest Experience Manager
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
1 review
Amazing
Posted on Apr 22, 2024
They provide premium service and the location is very convenient as it is a doorsteps to the departure. By the way the dining is also really good.
Response from Property: Dear guest, thank you very much for choosing to stay at Pullman Nanjing Lukou Airport and taking the time to share your stay experience. Your satisfaction and joy are the greatest motivations for Pullman Hotels to pursue excellence in service. We are honored that you appreciated our rooms, environment and location. We are always committed to providing the highest quality and most comfortable service so that every guest can enjoy a home away from home experience at Pullman Hotels. We're proud of your reviews, but we know there's still room for improvement. We will continue to work hard to continuously improve the quality of our services and facilities to ensure that every guest can enjoy the most perfect experience. Finally, I hope you will choose Pullman Nanjing Lukou Airport again in the future and look forward to serving you again. Thank you again for your affirmation and support. wish you a happy life! Sincerely, Richard, Guest Experience Manager at Pullman Nanjing Lukou Airport!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
5 review
Very Good
Posted on May 2, 2024
Above subway station, 3 mins walk from international departure.
Eating places nearby in T1 and T2 pre checking.
Response from Property: Dear guest, thank you very much for choosing to spend your wonderful time at Pullman Nanjing Lukou Airport and sharing your valuable experience. We are very happy to provide you with a pleasant and memorable stay. We attach great importance to the needs and experience of every guest. Your satisfaction and happiness are the greatest motivation for our services. We are very grateful for your recognition and appreciation, which strengthens our determination to provide excellent service to every guest. Thank you again for choosing to stay at our hotel and we look forward to your visit again. wish you a happy life! Sincerely, Richard Guest Experience Manager Pullman Nanjing Lukou Airport
Hendru
Superior Queen Room
Stayed in Apr 2024
Couples
16 review
Outstanding
Posted on Apr 19, 2024
The best. Room is big, clean, tidy. Staff very kind. Location is besides check in area, very close. Just walk in 2 minutes to checkin area. Very good for transit, and its also have subway metro station, so its still convenience if you want to go to downtown.
Response from Property: Dear guest, thank you very much for choosing to stay at Pullman Nanjing Lukou Airport and taking the time to share your stay experience. Your satisfaction and joy are the greatest motivations for Pullman Hotels to pursue excellence in service. We are honored that you appreciated our rooms, environment and location. We are always committed to providing the highest quality and most comfortable service so that every guest can enjoy a home away from home experience at Pullman Hotels. We're proud of your reviews, but we know there's still room for improvement. We will continue to work hard to continuously improve the quality of our services and facilities to ensure that every guest can enjoy the most perfect experience. Finally, I hope you will choose Pullman Nanjing Lukou Airport again in the future and look forward to serving you again. Thank you again for your affirmation and support. wish you a happy life! Sincerely, Richard, Guest Experience Manager at Pullman Nanjing Lukou Airport!
vicky wahwah
Superior 2-bed Room
Stayed in Feb 2024
Family
1 review
Amazing
Posted on Feb 13, 2024
It is near the Nanjing airport which is very convenient for my family. The service is great. Our room is upgraded.The buffet breakfast is very nice too because there are different kinds of cuisine to choose.
I will order this hotel again and recommend my friends to do that.
Thank you for giving us a comfortable night.
Response from Property: Dear guest, Thank you very much for choosing to stay at Pullman Nanjing Lukou Airport and taking the time to share your stay experience. Your satisfaction and joy are the greatest motivations for Pullman Hotels to pursue excellence in service. We are honored by your compliments on our rooms, environment and service. We are always committed to providing the highest quality and most comfortable services so that every guest can enjoy a home away from home experience at Pullman Hotels. We're proud of your review, but know there's still room for improvement. We will continue to work hard to continuously improve the quality of our services and facilities to ensure that every guest can enjoy the most perfect experience. Finally, we hope you will choose Pullman Nanjing Lukou Airport again in the future and look forward to serving you again. Thank you again for your affirmation and support. wish you a happy life! Sincerely, Richard Guest Experience Manager Pullman Nanjing Lukou Airport !
Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
24 review
Great
Posted on Apr 15, 2024
Best if you don’t care about price but convenience before or after late or early flight from lukou.
Keep in mind since it’s directly besides T1 and T2 you will hear the typical airport sounds.
Great value
Response from Property: Dear guest, thank you very much for choosing to stay at Pullman Nanjing Lukou Airport and taking the time to share your stay experience. Your satisfaction and joy are the greatest motivations for Pullman Hotels to pursue excellence in service. We are honored that you appreciated our rooms, environment and location. We are always committed to providing the highest quality and most comfortable service so that every guest can enjoy a home away from home experience at Pullman Hotels. We're proud of your reviews, but we know there's still room for improvement. We will continue to work hard to continuously improve the quality of our services and facilities to ensure that every guest can enjoy the most perfect experience. Finally, I hope you will choose Pullman Nanjing Lukou Airport again in the future and look forward to serving you again. Thank you again for your affirmation and support. wish you a happy life! Sincerely, Richard, Guest Experience Manager at Pullman Nanjing Lukou Airport!
Guest User
Superior Queen Room
Stayed in Oct 2023
Business travelers
22 review
Outstanding
Posted on Dec 11, 2023
Very nice hotel with good location for travelers
Response from Property: Dear guest ,Thank you for choosing to stay at Pullman Nanjing Lukou Airport ,I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you have a great experience at our hotel. We appreciate the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future. Wish you have a lovely day! Sincerely, Richard Guest Experience Manager
Guest User
Superior Queen Room
Stayed in Jan 2024
Solo travelers
2 review
Outstanding
Posted on Feb 1, 2024
Pullman’s Services were spectacular and staff members are very helpful and friendly and a lot of staff members speak English. Our flight was later in the evening and they allowed us to check out later in the day so we didn’t need to sit and wait in the airport before our flight.
Would highly recommend PullMan Hotel in Nanjing.
Response from Property: Dear guest ,Thank you for choosing to stay at Pullman Nanjing Lukou Airport ,I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you have a great experience at our hotel. We appreciate the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future. Wish you have a lovely day! Sincerely, Richard Guest Experience Manager
JaxinChina
Superior Queen Room
Stayed in Apr 2024
Solo travelers
10 review
Outstanding
Posted on May 4, 2024
This is one of the best hotels to stay in. Service is amazing !!!!
Response from Property: Dear guest, thank you very much for choosing to stay at Pullman Nanjing Lukou Airport and taking the time to share your stay experience. We are honored to win your recognition of the hotel's location, environment and services. I have shared your positive comments with our team and your support and affirmation are a great encouragement to all our employees. Please rest assured that we will continue to uphold our pursuit of exquisite service and sincere care for our guests, and strive to create a popular and comfortable stay experience for every customer. We hope you will share your pleasant experience with your friends and colleagues and recommend our Pullman Nanjing Lukou Airport Hotel! We will continue to work hard to live up to your love and trust. Thank you again for sharing your experience with us, we look forward to your next visit and wish you a happy life! Sincerely, Richard Guest Experience Manager Pullman Nanjing Lukou Airport
Guest User
Superior Queen Room
Stayed in Jul 2023
Booked for others
1 review
Outstanding
Posted on Jul 30, 2023
Great location to take an early flight. A few minutes walk away from check-in counters.
Response from Property: Dear _TSJPac2g7xn**** ,Thank you for choosing to stay at Pullman Nanjing Lukou Airport ,I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you have a great experience at our hotel. We appreciate the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future. Wish you have a lovely day! Sincerely, Richard Guest Experience Manager
Guest User
Superior 2-bed Room
Stayed in Aug 2023
Family
1 review
Outstanding
Posted on Aug 29, 2023
My mom is happy for the arrangement and highly recommend this hotel.
Response from Property: Dear guest ,Thank you for choosing to stay at Pullman Nanjing Lukou Airport ,I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you have a great experience at our hotel. We appreciate the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future. Wish you have a lovely day! Sincerely, Richard Guest Experience Manager