Bestay Hotel Express

Bestay Hotel Express Reviews

Bestay Hotel Express

No. 241-7 Zhongshan South Road, Qinhuai District, Nanjing, Jiangsu, 210005, ChinaView Hotel Details
Bestay Hotel Express
Bestay Hotel ExpressBestay Hotel ExpressBestay Hotel Express
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Bestay Hotel Express Guest Reviews

4.2/5
243 review
Verified reviews
Location4.3
Amenities3.9
Service4.4
Cleanliness4.1
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All reviews(243)
Positive reviews(217)
Reviews with photos/video(32)
Easy to get around(53)
Convenient location(52)
Close to metro(44)
Great service(43)
Great value for money(23)
Small room size(8)
Many dining options(7)
Many amenities(2)
Negative reviews(26)
Ron Rocco
Cozy Double Room
Stayed in Apr 2024
Couples
1 review
2.7/5
Posted on Apr 22, 2024
Only used this place as a last resort when our flight was cancelled. Very basic. Nowhere to hang clothing, the bathroom sink leaked onto the floor when used. Overall appearance of the hallways was dirty. No coming back.
Response from Property: Thank you for your feedback. There is a place to hang clothes in the room. If you have any questions or needs, you can directly consult the front desk to help solve the problem. As for any water leakage in the bathroom, you can also contact the front desk staff to change rooms. We apologize for any inconvenience caused and will work hard to improve it. We wish you a pleasant journey.
Jeff
Comfort Single Room A
Stayed in Jun 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Cute little town, not too crowded. Nice host and good location
Response from Property: Thank you very much for your positive feedback and support. Your affirmation and encouragement are our greatest motivation, and we will strive to do better. Thank you and look forward to your next stay experience. We wish you a pleasant journey and all the best.
Jamie1000
Comfort Single Room A
Stayed in Feb 2024
Solo travelers
35 review
2.7/5
Posted on Feb 14, 2024
I'm sorry I usually try to give good reviews about hotels run by kind people. This place is a 1 star hotel. The room is very small. I got a kettle in my room but no water, cup, coffee, or tea. The room is absolutely basic. The room had an orange board nailed on to cover cracks or perhaps mould. I paid for 2 nights but changed hotels after 1 night. I was kept awake all night by the guy in the room snoring...the walls are that thin. Wires hanging out of power sockets and fire exit signs. Worst hotel I ever stayed at in my 30 years travelling. Looks nothing like the website. Sorry
Response from Property: Thank you very much for your feedback. We apologize for any inconvenience caused during your stay and will make every effort to improve it. As for the room, our front desk will arrange it according to the room type you have booked. You have booked a small single room, but you can choose another large bed room in our store. The experience will be much better. We wish you a pleasant journey and all the best.
Guest User
Cozy Double Room
Stayed in Feb 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 8, 2024
I like it very much. Strategic location (bus station and metro station are very close to the hotel) you can reach any place in the city with low cost. City center and confuscious tempel are close by walking. 1912 area for night life is close by metro (2 metro station from hotel line 1 and 2) Very good for travlers who want to discover the city Hotel staff and manager are very helpfull and always smiling. Thanks thanks thanks
Response from Property: Thank you very much for your positive feedback and support. Your affirmation and encouragement are our greatest motivation, and we will strive to do better. Thank you and look forward to your next stay experience. We wish you a pleasant journey and all the best.
Guest User
Cozy Double Room
Stayed in Jan 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Feb 2, 2024
Really good budget hotel for travelers in Nanjing. Yes, the room and bathroom are a bit decrepit and definitely could use some remodeling, but if you are willing to overlook that for the amazing central location in NJ, this is a great place to stay. Literally a stone's throw away from the metro station and there are plenty of dining options nearby. Very close to famous attractions like the presidential palace, Confucius temple, museums, etc. As for the noise insulation, I had a room facing the street, and while it does a bit loud during the day from the traffic, it gets quiet by around 9~10PM and I had no trouble falling asleep and waking up late. Overall, I would definitely stay here again.
Response from Property: Thank you very much for your positive feedback and support. Your affirmation and encouragement are our greatest motivation, and we will strive to do better. Thank you and look forward to your next stay experience. We wish you a pleasant journey and all the best.
Guest User
Cozy Room (2 beds)
Stayed in Jan 2024
Solo travelers
15 review
2.0/5
Posted on Feb 27, 2024
Very cold, not so pretty, but very good location. I'd say it is not really targeted for foreigners but they do take them. Good place to stay on a budget.
Response from Property: Thank you for your feedback. As for the cold, every room has air conditioning. If you have any questions, you can consult the front desk to solve the problem. We apologize for any inconvenience caused and wish you a pleasant journey and all the best.
Kelvin KT
Cozy Family Room
Stayed in Mar 2024
Couples
9 review
4.7/5
Amazing
Posted on Mar 18, 2024
The hostel caretakers are very friendly and the room is compact but user-friendly.
Response from Property: Thank you very much for your positive feedback and support. Your affirmation and encouragement are our greatest motivation, and we will strive to do better. Thank you and look forward to your next stay experience. We wish you a pleasant journey and all the best.
JessyT.
Cozy Double Room
Stayed in Jan 2024
Couples
15 review
5.0/5
Outstanding
Posted on Jan 24, 2024
Hotel’s location is the best I have every stayed! 1 min from subway, and so much food around. Really easy to get anywhere in Nanjing. Very nice owners, and the room is nice and warm! Very comfortable to stay for 4 nights, highly recommend 😄
Response from Property: Thank you very much for your positive feedback and support. Your affirmation and encouragement are our greatest motivation, and we will strive to do better. Thank you and look forward to your next stay experience. We wish you a pleasant journey and all the best.
Guest User
Comfort Single Room A
Stayed in Feb 2024
Solo travelers
17 review
4.5/5
Great
Posted on Mar 1, 2024
Nice quiet hotel for a simple stay. Workers are friendly and the room was clean.
Response from Property: Thank you very much for your positive feedback and support. Your affirmation and encouragement are our greatest motivation, and we will strive to do better. Thank you and look forward to your next stay experience. We wish you a pleasant journey and all the best.
Guest User
Comfort Single Room A
Stayed in Nov 2023
Solo travelers
20 review
3.5/5
Posted on Nov 12, 2023
Excellent location and friendly staff. The rooms are quite small. The only complaint is that one of the pillow covers was yellowed and the room didn’t seem clean overall.
Response from Property: Thank you very much for your review. We apologize for the bad check-in experience and will work hard to improve everything. Thank you. We look forward to your next stay and wish you a pleasant journey and all the best.
Guest User
Comfort Single Room A
Stayed in Dec 2023
Solo travelers
2 review
3.7/5
Posted on Dec 4, 2023
Everything is okay. But the facilities are too old. The hotel should do some improvement.
Response from Property: Thank you very much for your review. We deeply apologize for the bad experience you had during your stay. The hotel will be undergoing renovation and upgrading soon. Welcome to stay again. We wish you a pleasant journey and all the best.
Guest User
Comfort Single Room A
Stayed in Oct 2023
Solo travelers
3 review
3.7/5
Posted on Nov 12, 2023
Very budget friendly and the location is brilliant. Slightly rundown and could need some upgrades but the people were nice and welcoming.
Response from Property: Thank you very much for your review. We apologize for the bad check-in experience and will work hard to improve everything. Thank you. We look forward to your next stay and wish you a pleasant journey and all the best.
Guest User
Comfort Single Room A
Stayed in Oct 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Oct 7, 2023
The hotel has amazing location just on 中山路, in 2 minutes from the subway station, so you can commute to all important tourist destinations. In addition to that, there are multiple stores and malls in the proximity to the hotel, you will never stay hungry 🤣
Response from Property: Thank you very much for your praise and support. Your affirmation and encouragement are our greatest driving force. We will try our best to do better. Thank you. We look forward to your coming again. I wish you health and happiness every day
Guest User
Cozy Family Room
Stayed in Mar 2024
Travel with friends
7 review
3.0/5
Posted on May 27, 2024
Cheap hotel, no great quality but it’s ok to sleep.
Response from Property: Thank you very much for your positive feedback and support. Your affirmation and encouragement are our greatest motivation, and we will strive to do better. Thank you and look forward to your next stay experience. We wish you a pleasant journey and all the best.
Guest User
Cozy Family Room
Stayed in Jun 2024
Couples
4 review
3.7/5
Posted on Jun 2, 2024
Quite convenient to tourist attractions
Response from Property: Thank you very much for your positive feedback and support. Your affirmation and encouragement are our greatest motivation, and we will strive to do better. Thank you and look forward to your next stay experience. We wish you a pleasant journey and all the best.