Guest User
February 21, 2023
I have booked travel with Ctrip for more than ten years, and I have always felt that it is very reliable. This time I stepped into a big pit. Because I like quietness, I paid full payment two weeks in advance to book a hotel's Jimu Twin Room. The hotel introduced that this room type is located on the 6th to 8th floors, and also noted that it should be on the highest floor. And the price of this express hotel is more than 500, so I felt that it would be no problem, but I didn't expect that I would step on a big thunder. I received a call from the hotel at around 10 a.m. on the day of check-in. I initially thought it was a kind reminder to remind me to check in, but later I found out that I was overthinking it and only asked if I was coming. Tell the person clearly that he must go, and it will be in the afternoon. When we arrived at the hotel at around 5 pm, the two girls at the front desk complained while going through the formalities, "I'm so unlucky today. No one came in the morning, so I came all afternoon..." My heart skipped a beat when I heard this~ I was given a room on the 6th floor. room, I made a note when placing the order, hoping to arrange a room on the 8th floor, but the answer was no... I said don't give the wrong room type, because the executive room is on the 6th floor, and the answer is not wrong. It is larger than the executive room. I think it's just one day, and it's probably not much different. It's probably the 6th floor. This employee is also funny. He hasn't even checked in yet, but he actually asked for a good review, asking if you can give a full five-star review if you booked it on Ctrip... Check-in room: The room is very small, it can be described as one room and half a kang. The bed is right next to the sink when you enter the house. The bathroom is no more than 2 square meters, and it is divided into two parts, the toilet and the shower. It is no exaggeration to say that it is difficult to turn around in there for fear of rubbing against the wall. The floor is made of black tiles. Due to poor cleaning and maintenance, there are white water and alkali marks on the floor. The wash basin can only be placed at the door. It was also extremely dirty and old. The box containing disposable toiletries was covered with large and small goose shower marks. I want to use the desk lamp, but there is a lot of dirt on it, and the desk lamp switch is not on the table. I have to move the table forward, lean over and pull it up hard to use it. Speechless, this is still the most expensive room type in a single room. I wonder what executive rooms and regular rooms will be like. I didn’t expect this to happen to me on my first trip after the epidemic was lifted. I was quite disappointed... When checking out, the front desk actually asked for a good review again. In fact, it didn’t matter if I didn’t follow the remark requirements. I can just explain it, but it said that the remark was on Ctrip. Note, they can't see it... One push, six, two, five, the front desk is too loose and casual...
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