Guest User
March 20, 2024
I almost always stay in Vienna when I go out. I chose Vienna this time as well. However, the room hygiene was unexpectedly very poor. I booked a standard room and paid the difference to change to a large bed, but they gave me the room at the end. It was already midnight and I didn't change the room. After washing up and getting ready to go to bed, the bed sheet was torn and there was blood stains left by others. This is too disgusting for people who stay in hotels. The hygiene is too poor. When I checked out in the morning, I told the front desk, but the attitude of the front desk was very bad. They said they couldn't do anything about it. Should I report it to the leader? They didn't have a good face either. The service attitude was poor and the hygiene was poor.
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