Jinjiang Metropolo Nanjing Confucious Qinhuai Classical Hotel Guest Reviews
4.6/5
Very Good
2160 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(2160)
Positive reviews(2118)
Reviews with photos/video(232)
Friendly front desk staff(623)
Convenient location(409)
Easy to get around(177)
Close to scenic area(164)
Large rooms(81)
Delicious breakfast(56)
Average sound insulation(45)
Good air conditioning(28)
Negative reviews(42)
mChai (Singapore)
Boutique Business Room
Stayed in Apr 2024
Booked for others
33 review
3.7/5
Posted on Jun 2, 2024
Friends told me, it's disturbing for the person who is sleeping, when the other uses the wash basin which is located outside of the bathroom.
Response from Property: Dear guests, hello! Thank you for choosing Jinjiang Capital Hotel. It is a great honor to serve you. Thank you for your valuable feedback. We deeply apologize for any unpleasant experience you may have had. We have already provided feedback to the leadership and applied for rectification, and we will pay more attention to the details in this regard. Looking forward to your experience of staying again.
Anonymous User
Classical Business Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Counter service is very good and staffs are helpful. The room is clean too!
Response from Property: Seeing your positive feedback, no amount of language can express the excitement in Xiaojin's heart. Only by working harder can we give back to you. Xiaojin looks forward to meeting you again and wishes you happiness every day
Matthew
Boutique Business Room
Stayed in Aug 2024
Couples
24 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Nice location, spacious room.
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly.
HereComesTheSun
Classical Business Room
Stayed in Feb 2023
Couples
13 review
4.7/5
Amazing
Posted on Mar 19, 2023
Loved our stay, at the Metropolo. It’s very close to some big tourist sites, very clean and a good mix of western and Chinese style breakfast.
6/7
Response from Property: Thank you very much for your comments. Your satisfaction is our greatest pursuit. I look forward to serving you next time.
KTlovely94
Boutique Business Room
Stayed in Jan 2023
Couples
14 review
5.0/5
Outstanding
Posted on Feb 16, 2023
Good service, hotel in the center is very convenient. I'm very satisfied. Received a souvenir by the staff. Thanks
Response from Property: Life is a journey to an unknown destination. Many times, we don't know what future we will meet next. Sometimes, don't rush blindly and forget the meaning of travel.
Nguyen hoang dieu linh
Boutique Business Room
Stayed in Jan 2023
Travel with friends
28 review
4.2/5
Very Good
Posted on Mar 26, 2023
The hotel is quite close to the temple can walk on its own. I am satisfied with the service
Response from Property: Dear Guest: Hello! Thank you for your recognition of all aspects of Xiaojin! But we know that there is still a certain gap between the full five point standard in your mind, and we will continue to work hard! Wish: Happy every day!
Tony NKG
Boutique Twin Room
Stayed in Dec 2022
Couples
33 review
4.7/5
Amazing
Posted on Jan 31, 2023
2nd stay here. Great value in a great location. Would never hesitate to stay here for a weekend trip to Nanjing. Close to all the fun tourist stuff.
Response from Property: Dear guests: Hello! Thank you very much for yoursupport and recognition in all aspects of the hotel.Everything we have done can only bring differentholiday experiences to every guest. We are reallymoved to see your satisfaction and affirmation. Wewill continue to work hard and always be ready foryou to come back at any time
Seongbok
Boutique Business Room
Stayed in Apr 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on May 19, 2024
Good locastion, near by Fuzimiao
Response from Property: Welcome to visit again next time
keiji
Boutique Business Room
Stayed in Jun 2023
Business travelers
17 review
1.5/5
Posted on Jul 9, 2023
Can't believe it's part of 4 stars chain hotel. The mini fridge stopped cooling, but no one came to fix it, just made excuses. Front dest was very dirty.
Response from Property: I'm very sorry that I didn't bring you the best check-in experience. The hotel will be rectified and improved immediately. Thank you very much for your valuable advice. I look forward to your visit again.
Anonymous User
Classic Twin Room
Stayed in Aug 2023
Couples
2 review
4.5/5
Great
Posted on Oct 7, 2023
Not much choice for breakfast. Only porridges and some dumplings.
Response from Property: Dear customer, hello. Regarding the breakfast issue you mentioned, it may be because you went a bit late, so there are not many types. You can report this issue to the front desk after finishing your meal, and we can refund you the full meal fee or reschedule it for breakfast the next day. Generally speaking, having breakfast early is the most versatile option. I'm really sorry, we have already reported this issue to the relevant departments. We welcome your next visit and experience.
Svetlana
Boutique Business Room
Stayed in Aug 2023
Solo travelers
7 review
3.5/5
Posted on Oct 5, 2023
It’s ok, stuff doesn’t speak English. Room smells on cigarette
Response from Property: Dear guest, hello. Regarding the room you mentioned in your review, there is a smoke smell. After entering the room, you can call the front desk to explain the situation, and the front desk will transfer you to another room for check-in. As for the front desk you mentioned, which does not speak English, we will work hard to learn and provide you with a better experience. We will work hard to learn and look forward to your visit again,Experience our better service!
Kiran Kumar
Boutique Business Room
Stayed in Sep 2023
Business travelers
1 review
3.5/5
Posted on Oct 12, 2023
No body in front desk speak English
Response from Property: Dear customer, we apologize for anyinconvenience caused and will strengthen the front desk training
BJayjo
Boutique Business Room
Stayed in Sep 2022
Travel with friends
19 review
4.0/5
Very Good
Posted on Dec 12, 2022
It was okay. Location was great. Staff spoke no English so communication was hard, but they really tried. Room was okay, met the budget.
Response from Property: I'm sorry I didn't bring you good service.We will strengthen English training .The hotel front desk staff have all downloaded the translation software. We look forward to providing you with better service during your next saty!
Guest User
Boutique Business Room
Stayed in Sep 2022
Travel with friends
41 review
4.2/5
Very Good
Posted on Oct 24, 2022
The hotel is in a good and convenient location, however to find service in English is difficult . Nevertheless the staff tried to be as friendly as they could.
Response from Property: I'm sorry I didn't bring you good service.We will strengthen English training .The hotel front desk staff have all downloaded the translation software. We look forward to providing you with better service during your next saty!
Anonymous User
Boutique Twin Room
Stayed in Jan 2023
Travel with friends
46 review
4.5/5
Great
Posted on Feb 5, 2023
Good hotel for a short weekend stay. Excellent location.
Response from Property: sorry for not getting your 5 points.Xiaowei will always try to do its best! Just to bringyou a better stay experience, we also look forwardto your next visit and review. We will do better andbetter.