Guest User
June 27, 2024
I found this hotel after a few rounds online. The room was clean but relatively small. It was a bit different from the Home Inn in my impression.
Let's talk about check-in first. I asked for a quieter room, and the lady replied that the room I booked was on this side, okay (first time). Then I asked if I could get breakfast. The gentleman next to me said that breakfast would cost 38 yuan per person, okay (the second time). There is no next step, and there are no words that can make people feel happier, okay (the third time). Maybe you think I'm pretentious, but at least you are a brand hotel chain, so you should have the verbal language: Sorry, sorry for the inconvenience, etc. You should have the service to keep up. Say one more thing. You won't be tired.
There are no hand towels on the sink in the room, so you can only wipe your hands with a towel after washing them. Worth mentioning is the conditioner.
After checking out the next day, you asked me to give you a good review. I was a little unhappy at the time. Good reviews do not come out of thin air. They also require you to take action. Although I will not give a negative review, I do not want other guests to do so either. Will I have such an experience?
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