UrCove by Hyatt Nanjing Zhongshan Mountain National Park

Hygiene: Very bad, mainly the black marks on the bedsheets, and they still remain after I changed one! And there are hairs! I was speechless! Later, I was too lazy to change it, so I bought disposable sheets myself! There was also this hair and that hair on the floor, or there were scattered snacks or garbage, and sticky marks on the floor! The corners of the sofa were dirty and dusty! I cleaned it again, and the auntie was very nice, and it was also discovered by a fellow villager! But in the end, I mopped the floor again, and later I found that the snacks were gone, and there were more hairs 😓😓In the end, I picked it up by myself! Just think about it, you spend a thousand yuan to live in a room and you have to pick up the garbage yourself, you are so angry! Service: Communication was not smooth during check-in, and the customer was not clear about your floor distribution. The front desk did not give a detailed introduction. There are squares with a single floor, two floors, and three floors! Wouldn’t it be better to explain it directly! I just want the top floor, isn’t it okay if there is nothing on it! It’s said that room is on the first floor and that room is on the second floor. I thought it was not the top floor, and I paid extra to get a suite! But when I looked upstairs, there was a one-story bungalow room in the middle 😒😓The floor I lived in, there was no room upstairs on the second floor below! 😓Later, they wanted me to add a few hundred to the best room, but I was very reluctant! I would rather downgrade to other rooms! Finally, they gave me the top room without adding a few hundred! Facilities: There is only one trash can, and there is no trash can in the guest bathroom! What toilet! The guest bathroom was a bit smelly from time to time! There was no paper towel on the washbasin, and there was only one box of paper in the whole room! The bathtub 🛁 was unusable, there were no disposable toiletries, nothing! The bathtub outside the balcony was just a decoration! ! Very dirty! The most outrageous thing was that the lights were not turned on at the elevator entrance upstairs at night, and I waited for the elevator in the dark. I have never seen such a hotel! It is also under the Hyatt Group... It is also dark downstairs, and my myopic eyes almost hit the glass wall in the middle! The floor is narrow, and some residents chat with their doors open at night, and their voices are loud. The children are still shouting in the corridor after 10 o'clock! Of course, this is a personal quality issue! But the door is not soundproof at all! In the middle of the night, the owner next door kept banging until more than three in the morning, and there was no quiet time lying in bed! There were still knocks downstairs at night. Are some places in the hotel still under repair? Two cups of coffee are delivered, but they can only be requested in the morning and at noon! The beauties who make coffee in the afternoon are off work! You can't drink it on the same day! There is also a coffee shop in the middle yard! . The attitude of the night shift waiter is okay! But there is no robot, you have to take the takeaway yourself. It may be that you don't know how long it will be delivered! When checking in, there was a takeaway at the front desk. I don't know how long it has been there, and it has been there all the time! Poor hygiene, no soundproofing! Poor toiletries, those comments that say it is clean and hygienic are a joke! I went there on purpose to experience it, and I was very disappointed!

We stayed here for 5 nights from 14th to 19th/2. The environment here is quiet, the air is good and the service is good. The two beauties Fu Guan and Jia Jia greeted us warmly when we were exhausted from playing every day. It felt like home. Do we need a bowl of Tremella every night? I was too full last night and thought it would not taste good, so I declined. In the end, I drank two bowls on the last night. I would like to thank the two cleaning ladies for their help, the gentleman who helped with the luggage, etc. The service of all the staff was good. The location is very convenient to Zhongshan Scenic Spots. It costs less than 10 yuan to take DiDi. There are various restaurants not far away. Even if you go to the city's scenic spots, most of them cost less than 30 yuan. I will definitely stay here in the future and look forward to seeing you again. This stay made me realize this type of hotel under Hyatt. I will consider it when I go to other places in the future. Thank you again! Finally, I highly recommend the Baiwei in Wanming Temple. It's delicious."