Atour Hotel Nanjing South Station North Square

Facilities: Very good and smart Hygiene: Very clean Environment: Very elegant and the lobby is very grand Service: Ke Sui Mo Ru's service is very good Late night porridge: Very good Warm water was given when checking out

Thank you letter: As a ********* tourist who has been away from Nanjing for more than ten years, I finally returned to my homeland with my family at the urging of my father. During the journey, I was anxious about the 2,000 yuan refund problem left by the previous hotel. I went to your hotel for help. After understanding the ins and outs of the matter, Zhaocai and Changfeng, two employees, always responded patiently and carefully after get off work. The two girls worked overtime to help me communicate the refund, and finally the 2,000 yuan hotel fee was successfully refunded. During the journey, your hotel took the initiative to assume the role of "temporary family"; traveling to the mainland was originally a family trip full of expectations, but on the last day, my father suddenly suffered from acute appendicitis and fell into panic. As a ********* compatriot, the language difference made me anxious and my eyes red. The streets and alleys of the strange city were like a maze. In a hurry, I asked for help from your hotel. After Qingyan understood the situation, he immediately asked about my father's condition. She offered to drive us to the nearest emergency hospital. In the next 48 hours, I witnessed the true love that went beyond the service contract: Qingyan brought millet porridge cooked by the hotel chef to the ward in the morning for two consecutive days; after learning that we could not return to the hotel for the time being, she took the initiative to ask the room aunt to sort out my luggage that I did not have time to pack, and helped us check out, avoiding my financial pressure. The most unforgettable thing is Zhaocai, who kept running around to help me register and pay the fees, and handle the hospitalization procedures, so that I could take care of my father with peace of mind. When paying and picking up medicines, she repeatedly checked the bills for fear of omissions, and carefully explained to me the precautions after the operation and told me how to take medicine. When I choked up and thanked her, she said: "Don't be afraid, sister, we will take care of it together, and it will be fine soon." Let us feel the warmth of blood connection in a foreign land. This accident made me deeply understand Atour's service. Thank you Atour, you have made "compatriots on both sides of the strait" no longer an abstract concept, but the figures running up and down in the emergency room to pay for us, the millet porridge in the morning, and the temperature across the strait. Here, I feel the truest image of the Chinese nation - no matter how it is marked on the map, the helping hand extended in times of crisis always carries the warmth of blood thicker than water. I hope that Atour Group can commend the employees of this store, and I also hope that your company can develop in Taiwan, so that the people of Taiwan can enjoy such meticulous service!

The transportation is extremely convenient: it is closely connected to the North Square of Nanjing South Railway Station, and the hotel can be reached in a few minutes' walk from the station. For passengers traveling by high-speed rail, whether they are catching an early train or arriving at the station late at night, there is no need to worry about transportation connection problems. At the same time, the hotel is close to the subway transfer hub, where multiple subway lines intersect, and can quickly reach popular business districts and attractions such as Xinjiekou and Confucius Temple, greatly improving travel efficiency. ● High-quality and warm service: The hotel staff has a strong sense of service, from the warm check-in reception at the front desk to the timely response of the room service staff to the needs, all of which show professionalism and thoughtfulness. Some employees will take the initiative to provide Nanjing travel guides, recommend local specialties, and give small gifts to guests on holidays, showing care in every detail. ● Comfortable accommodation experience: The guest rooms continue the simple and warm style of the Atour brand, with a reasonable space layout, soft and skin-friendly bedding, and a moderately soft and hard mattress, which can effectively relieve travel fatigue. The room is equipped with high-quality toiletries, high-speed wireless network and intelligent equipment, such as electric curtains, smart speakers, etc., to meet the diverse needs of business and leisure travelers. ● Complete supporting facilities: There is a 24-hour gym with a wide variety of equipment, which is convenient for fitness enthusiasts to exercise at any time; the self-service laundry room is equipped with washing machines, dryers and ironing equipment, which is very practical for guests on long-term business trips or travel; the restaurant has an elegant environment and provides a rich variety of Nanjing specialties for breakfast, such as duck blood vermicelli soup, xiaolongbao, etc., as well as Chinese and Western meals with balanced nutrition and outstanding taste.