Guest User
August 2, 2024
I promised to give the lady at the front desk a five-star review because she really deserves it. She always provides service with a smile and is very enthusiastic. But this five-star review is only for her. Let’s talk about the uncomfortable aspects of the hotel.
1. Entering the guest room, the first uncomfortable thing is the glass wall opposite. The wall is made up of several pieces of glass, and there are numbers with unknown meanings on the glass (see picture). There are lights behind the wall. Push it gently. That wall will also shake slightly, making people very worried about the safety of the wall and their own privacy.
2. The floor of the hotel is uneven. The hotel has wooden floors. I don’t know whether it is due to water leakage or the heat in summer. There is an obvious bulge at the end of the bed. If you are not careful, there is a risk of falling, which is a safety hazard.
3. The hotel does not provide disposable slippers and no anti-slip mats in the shower room. My girlfriend almost fell down while taking a shower. The cleaning was not thorough enough, and there was a very large and obvious spider web in the corner of the ceiling.
4. There were renovations in the afternoon of check-in and the morning of the next day, and the noise was extremely loud. In addition, the sound insulation of the room was poor, which greatly affected the guests' rest.
5. Finally, the most uncomfortable point is that there is an old man with a white hat in the hotel. I don’t know if he is the owner or the store manager. He is wearing casual clothes. He knocked on the door in the morning and said that he was from the hotel and his clothes could not be hung outside. That's really presumptuous. You're from a hotel and you don't wear the hotel uniform. Who knows what you do? It's just like harassment. Moreover, the clothes won't dry when they are hung in the room. It's really helpless to dry them outside. .
6. Most hotels can extend the stay until 2 pm. We went downstairs at about 11 o'clock and asked Bai Hao if we could delay the stay for a while. We didn't want to bring our luggage to eat, so we came over to check out after dinner. Bai Hao came directly. In a word, it’s 20 yuan for an extra hour. With that posture, I felt like I had to give him 20 for every minute, so we went to collect our luggage without looking back. Leave this place of right and wrong. I want to tell White Hat, if it weren’t for the sake of the young lady, I would give you a 0-star rating from Highland this time. ***
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