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Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(284)
Positive reviews(276)
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Would stay again(9)
Good audiovisual experience(8)
Negative reviews(8)
Guest User
Featured Room (Double Bed) A
Stayed in Oct 2024
Couples
1 review
3.7/5
Posted on Oct 30, 2024
The location is a little difficult to find. Since it’s inside an office building. At evening the gate also closes. So you should ask the code at the reception.
For the rest the room was clean, all amenities were present. and our reuqest for a room including window was honored.
overall very positive experience for this price level.
Response from Property: Dear guest, thank you for leaving a sincere review and sharing your experience after checking in. I am very pleased to leave you with a decent stay experience. Based on your feedback and sharing, we will take targeted challenges. We have already negotiated with the property management company to make more prominent reminders at the entrance regarding the positioning issue and external store signs that you have provided feedback on. Finally, thank you for coming and looking forward to meeting you again. 😄
bishopcaleb
Featured Room (Double Bed) A
Stayed in Jul 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Jul 24, 2024
Modern & comfortable
Response from Property: biu~biu~biu ,Launch a grateful heart towards you,Thank you for meeting you in Nanjing. Wishing you a perfect trip and welcoming you back!
Thanh NT
Bed In Guestroom - 4-Person Occupancy (Females Only, Room Rate Calculated Per Person) (Female Only)
Stayed in Aug 2024
Solo travelers
6 review
3.7/5
Posted on Sep 4, 2024
Everything is so so.
The location is near a local market, it’s so good.
Response from Property: Dear guest, thank you for coming and leaving a review. We will continue to work hard to improve our products and hygiene standards. Thank you for your visit and wish you and your family good health, smooth work, and a happy life
Guest User
Queen Room With Audio-visual Equipments
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Nice place and sure will come back for next time
Response from Property: I am very happy to bring you a satisfactory stay experience. My team is committed to providing guests with a better stay experience and constantly striving to improve service, hygiene, products, and environment. I look forward to meeting you again and wish you a happy life and good health😊😊😊😊😊😊😊😊😊😊😊
Guest User
Family-friendly 2-bed Room
Stayed in Jul 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Aug 25, 2024
Nice and good
Response from Property: I am very happy to meet you in Nanjing and wish you a pleasant journey. Our team is delighted to have met you and wishes you good health. Looking forward to meeting you again😊😊😊😊😊😊
Guest User
Featured Room (Double Bed) A
Stayed in Oct 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Oct 26, 2024
Location: Very close to Jiming Temple subway station. Exit from Exit 6 and walk along the path. This path is the periphery of Southeast University. There are many college students coming and going. There are also many restaurants, which is quite convenient.
Facilities: The front desk arranged the largest room among the empty rooms for me. All facilities are quite new. It is amazing that except for the switch at the head of the bed, all other switches are at the door, including the switches of the two lights and the exhaust fan in the toilet. I don’t know if it is a problem with the circuit design during the decoration. The curtains are not automatic and need to be pulled manually. You can see the pictures for others. The projector is above the window. At night, the switch of the projector will be on. I don’t know how to turn it off, but it doesn’t affect my sleep, so I ignore it.
Hygiene: I want to complain about hygiene. Take a look at the ninth and tenth pictures I posted. Picture 9 is the shower room, and the hair of the previous guest has not been cleaned. Picture 10 is the stain on the table. I thought it couldn’t be wiped out, but after using a paper towel to wet it, I found that it could be wiped out. This means that the cleaning staff was not careful when cleaning the room. I hope the business can improve this aspect.
Environment: 1. There is no problem with noise. I booked a room with windows. There is a kindergarten downstairs in the windowed area of the hotel. The children were noisy after school at 4 or 5 pm, but I didn't hear the children making noise in the morning. 2. There is no problem with the smell. I have rhinitis, so I am more sensitive to smells. I didn't smell smoke or other smells when I entered the room. It is said that the windows are opened for ventilation when the room is cleaned every day, which is quite good. But there is a little smoke smell in the toilet at night. I guess it may be because their exhaust duct is a duct, so when I didn't turn on the exhaust fan in my room, a little smoke smell would come in. Later, I turned on the exhaust fan and it was fine.
Service: The front desk lady Xiaorou has good service. She will solve it when you ask for help.
A cup of self-selected coffee: I didn't see it, I completely forgot about it. I didn't ask, and the hotel staff didn't mention it.
As an aside, I saw a fruit stall on the way to the hotel and bought a few persimmons. Please note that this kind of persimmon has thick skin, little juice, and is not sweet. It is really not delicious. Friends who are going there recently, please pay attention and don’t buy them.
Original TextTranslated by Google
6/12
Response from Property: Dear M16918****, Xiaocheng has received your comments and suggestions. Regarding your feedback, Xiaocheng’s current rectification measures and plans are as follows: ① This room type is Xiaocheng’s plan in 2025 One of the rooms planned to be renovated has already asked a designer to come up with a decoration plan. The area is the largest among the king-size beds. We hope to add more things to make the stay more convenient and give the little owners a better experience. ② Regarding the light source problem of projection, during the Spring Festival of 2025, we plan to purchase a batch of equipment with on-demand rights. This batch of equipment will be better in terms of price, performance, and use, and avoid light source problems that cause your comfort ③ Noise Question, regarding the situation of the school outside, a thorough inspection and rectification has been carried out on all the exterior windows this month. The coated glass and broken aluminum bridges have all been replaced, and the window seals have been ensured to be tight. The current effect is good. If possible, it will start in November. You can check in again😄 ④Smell, we have recently upgraded and renovated 4 rooms, all of which have been temporarily suspended and opened for ventilation. There may be some impact, and there are plans to purchase oxygen bar facilities when funds are sufficient to upgrade the oxygen bar room experience. Finally, regarding coffee, please help yourself at the coffee machine at the front desk. You can drink unlimited drinks. The coffee beans are absolutely delicious. At the same time, it is hygienic. We have worked hard to strengthen the requirements for ward rounds and guest room cleaning. Thank you very much for leaving a sincere and very constructive review. Xiaocheng is very grateful. Our later upgrades will also focus on mattresses, bedding, consumable toiletries, room oxygen bar facilities, and projections. This is our direction to increase the on-demand rights and interests. We have been purchasing one after another, including the lobby on our first floor, and we have also signed contracts with the property owners. When the application is approved, we will start the renovation and upgrade. We will gradually upgrade according to the plan. I would also like to thank you all for accompanying me all the way. I am grateful ❤️ I wish you and your family good health, a happy life, smooth work, academic success, and look forward to meeting you next time 😄
Guest User
Featured Room (Double Bed) A
Stayed in Nov 2024
Travel with friends
9 review
4.2/5
Very Good
Posted on Nov 7, 2024
Room is a bit old, probably gave me the worst room in this price range, not even a TV
I told the receptionist I wanted to change room but they couldn't, the service here is a bit poor
Located in a crowded residential area
Original TextTranslated by Google
Yililanse
Family Friendly Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The room is clean and tidy, and there is a Xiaomi air purifier. The location is very close to Dongda University, and there are many restaurants and fruit shops nearby. Xiaorou at the front desk has a good service attitude
Original TextTranslated by Google
Response from Property: [Go south to Xinjiekou, then go east to Presidential Palace, 1912 Bar Street, Kexiang Hongmiao Food Street] Dear Ctrip owner: Hello, Blue, thank you very much for your support and recognition, and thank you very much for your recognition and encouragement of Xiaorou's service attitude. We will continue to maintain it. I wish you and your family: good health, a happy life, smooth work, and academic success😄
ps: Insert an advertisement Xiaocheng is located on the 2nd floor of Tongchuang Software Building, No. 61, Sipailou, Nanjing. It is within walking distance of Metro Lines 1 and 3. It is recommended that you take Exit 1 of Jiming Temple Station on Line 3 and Fuqiao Station can also be reached within 10 minutes from Exit 1. Surrounded by popular attractions, Presidential Palace, Confucius Temple, Xuanwu Lake, Ming City Wall, Xinjiekou, etc. Looking forward to seeing you again 😍
Guest User
Queen Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Facilities: Complete facilities. The 100-inch projection is very comfortable to watch.
Hygiene: Overall clean and tidy. No problem. There are also special slippers for bathing, which is great.
Environment: Opposite Southeast University. Overall quiet and comfortable. There are many Nanjing specialty snacks nearby.
Service: The lady at the front desk is very nice. Because I arrived early, some rooms have not been tidied up yet. The lady first brought a bottle of water and took the initiative to upgrade the room. She was afraid that I would wait for a long time. It was very good. I gave it a thumbs up. A trip to Nanjing Jay Clan Better because of her👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: [Go south·Xinjiekou and then east·Presidential Palace·1912 Bar Street·Kexiang Hongmiao Food Street] Dear Ctrip host: _WeChat275264**** Hello, I am very happy to bring you a more satisfactory experience Thank you for your support and understanding. I hope you have a wonderful travel memory in Nanjing. I wish you and your family: good health, a happy life, smooth work, and academic success😄
Guest User
Simple Smart Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The room is clean and tidy, the location is convenient and easy to find, and the price is high. It is very suitable for travel. The service from Xiaorou at the front desk was very good.
Original TextTranslated by Google
Response from Property: [Go south·Xinjiekou and then east·Presidential Palace·1912 Bar Street·Kexiang Hongmiao Food Street] Dear Ctrip host M499784**** Hello, thank you very much for your support and recognition, Xiaocheng My friends and I will continue to work hard and look forward to meeting you next time. I wish you and your family good health, a happy life, smooth work, and academic success😄
Guest User
Bed In Guestroom - 4-Person Occupancy (Females Only, Room Rate Calculated Per Person) (Female Only)
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel environment is very good. The front desk lady is very enthusiastic and helped with the luggage. The room is also very quiet. It is close to the community, which is mainly convenient. The subway station is not far away. It is very close and convenient. It is also convenient to eat. It is in the surrounding area. If it is hot and you don’t want to go out, you can also order takeout and deliver it directly to the room
Original TextTranslated by Google
Response from Property: [Go south·Xinjiekou and then east·Presidential Palace·1912 Bar Street·Kexiang Hongmiao Food Street] Dear Ctrip host M626689**** Hello, thank you for your recognition and support of my sister. Already Convey, hahaha O (∩_∩) O haha~, I am very happy to meet you in Nanjing. I wish you a happy life and smooth work... Xiaocheng will definitely continue to work hard, improve services, and make better products😊
Guest User
Simple Smart Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The service attitude of the lady at the front desk was very good. The room was very simple and clean. The hot water for showering came out quickly. The toilet in the room was separated into wet and dry areas. The corridor at the door of the room was also very clean and new. The environment was also good. It was very close to every attraction. It was very convenient to travel by subway or shared bicycle.
Original TextTranslated by Google
Response from Property: Dear guest M440103****, thank you very much for your support and recognition of Xiao Cheng. Xiao Cheng has always adhered to the concept of "sincere service" and strives to give every customer a satisfactory and comfortable stay. Thank you for your 5-point praise, Gotcha! Advertising time: Jingcheng Hotel is actually closer to Fuqiao Station of Metro Line 3, but Jiming Temple Station is also very close and can be reached on foot. You are welcome to come often 😘
Guest User
Simple Smart Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The hotel is very close to Southeast University and the Presidential Palace. The room is clean and sanitary, the service attitude is very enthusiastic, the check-in experience is very good, the check-in is very fast, the hotel can also store luggage 🧳, the transportation is convenient and not far from the subway entrance, it is very convenient to check in at the scenic spots, highly recommended ~
Original TextTranslated by Google
Response from Property: [Go south to Xinjiekou, then go east to the Presidential Palace, 1912 Bar Street, Kexiang Hongmiao Food Street] Dear Ctrip owner: M831476**** Hello, I am very happy to bring you a relatively satisfactory stay experience. Thank you for your support and understanding. I hope you have a wonderful travel memory in Nanjing. I wish you and your family: good health, a happy life, smooth work, and successful studies😄
Guest User
Bed In Guestroom - 4-Person Occupancy (Females Only, Room Rate Calculated Per Person) (Female Only)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
A newly opened hotel, the service is very friendly, the rooms are clean and hygienic, and the facilities are many and complete. There are also washing machines and dryers in the public areas of the hotel, and refrigerators and microwaves can be used.
Original TextTranslated by Google
Response from Property: [Go south·Xinjiekou and then east·Presidential Palace·1912 Bar Street·Kexiang Hongmiao Food Street] Dear Ctrip host M314149****, we will bring you a satisfactory stay experience. I am very happy. Hygiene has always been the focus of Xiaocheng and his partners. Please bear with me if there are any deficiencies. However, we will do our best to improve hygiene and improve the living environment. Finally, I wish you and your family: good health, happy life, and good work. Good luck with your studies, and I look forward to meeting you next time😄 PS An advertisement: Xiaocheng’s water bar is 90% complete, the refrigerator is in place, tea and coffee machines are being installed, we will work hard to complete it as soon as possible , stay tuned (๑′ᴗ‵๑)I Lᵒᵛᵉᵧₒᵤ❤
Guest User
Bed In Guestroom - 4-Person Occupancy (Females Only, Room Rate Calculated Per Person) (Female Only)
Stayed in Sep 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Comfortable and quiet, the mattress is good, zero-pressure latex mattress, good privacy, good service, free soda and cold drinks, very cost-effective. Southeast University Sipailou Campus is just outside the door, which is really different. It is very close to Jiming Temple, Presidential Palace, Xinjiekou, Daxing Palace Kexiang, and Hongmiao. Not bad, not bad
Original TextTranslated by Google
Response from Property: [Go north · Southeast University, go further north · Jiming Temple · Ming City Wall · Xuanwu Lake] Dear Ctrip owner m13388, thank you for your five-point praise, thank you for your recognition and encouragement of Xiaocheng, we will work hard, wish you and your family: good health, a happy life, smooth work, academic success, and look forward to meeting you next time 😄