Nanjing South Railway Station Ziyi Tianyue Hotel

⭐⭐⭐⭐⭐ Amazing Service & Super Comfortable Stay – Would Definitely Come Back! I only stayed one night at Ziyi Tianyue Nanjing South Railway Station Hotel, but the experience was so good that I genuinely wish I had stayed longer. Right from the start, the service stood out. The front desk staff were incredibly friendly and helpful. They offered free laundry service, and when I used the self-service machine at night, they still called my room once it was done. That level of thoughtfulness really made a difference. Later that night, they even brought me free watermelon. It might seem like a small thing, but it was sweet (in every sense of the word) and made me feel truly looked after. They also gave me a room upgrade, and when I asked for a late checkout due to my train schedule, they arranged it without hesitation. The whole experience felt warm, generous, and honestly worthy of a 5-star rating. One thing that really impressed me was how considerate they were toward me as a foreign guest. Since I don’t have a Chinese phone number, they lent me theirs so I could order food delivery—something I didn’t expect at all and really appreciated. A big shoutout to 小梅 and 小左 at the front desk. They were so kind and went above and beyond to help—from check-in to recommending great places to eat and visit in Nanjing. They truly made me feel welcome. The room itself was great: clean, cozy, and equipped with modern features like a smart toilet, Xiaodu voice assistant, and even a robot that delivers food to your room. It felt high-tech but still very comfortable. The only minor downside is that the hotel doesn’t have a gym—but honestly, with everything else being this good, especially for the price, it’s a very small thing. Even though I only stayed one night, I felt genuinely cared for from start to finish. I’d definitely come back the next time I’m in Nanjing. Huge thanks to the entire team for making my stay so memorable!

If I can give 10 stars I would. I loved the hotel . Besides cleanliness and location, the service is impeccable. Special thanks to 小左 & 小梅 for their help, their smile, and kindness. They even provided free laundry service which was absolutely helpful. Highly recommend staying here.

We had a wonderful stay at this hotel in Nanjing! The location is very convenient — just a short walk from Nanjing South Railway Station, which made getting around super easy. The staff were warm, welcoming, and very accommodating. We really appreciated their efforts to communicate with us despite the language barrier — it made us feel truly cared for. It’s clear that this hotel has experience in hosting foreign tourists, which made our stay smooth and stress-free. Our room was clean, modern, and had excellent air conditioning, which was such a relief after a warm day exploring Nanjing. We also had a bit of fun with the smart features in the room — getting Xiaodu to turn on the lights and open the curtains was a fun touch! There are plenty of food options nearby, plus a convenience store just downstairs, which made grabbing snacks or essentials really easy. Overall, we really enjoyed our stay and would highly recommend this hotel to anyone visiting Nanjing!

Perfect stay if you need to be close to the South Train Station. Modern, comfortable bed, good pillows, everything automated (blinds, lights, TV, etc…) Even a Japanese 🇯🇵 toilet!!!😘😘 And the staff, they can’t be more nice. We had a problem at midnight with a water leak from the AC and their reaction was very fast fixing it, they even offered us to change to a different room. If you are in doubt if to book here, don’t doubt any more, it is close to perfection (breakfast Chinese style, no western options as not many foreigners visitors) I can definitely recommend

Very conformable hotel with large modern rooms, clean, extremely friendly staff, especially stager Xiao Mei. We have been given some cold juices as welcome drinks and a plate of water melon every evening. Hotel is a short walking distance to the metro station and Nanjing South Railway station, which is very convenient. We definitely and highly recommend staying in this hotel.

Hotel had great service, offered to help us with the laundry, for its price it was an incredible stay. The location was very convenient, just a few steps away from the train station.We liked to thank 小文given great service to us.we loved the breakfast soup noddle and wonton soup.