Anonymous User
January 25, 2023
I booked a hotel on Ctrip, but the seller called me to cancel, saying it was overbooked. The platform reported that the seller wanted to compensate for the price difference in the same location, and then the seller reported to the platform that it was a mistake, that it was not oversold, and that there was room available. But in fact, I randomly found a nearby B&B to replace it, and claimed that this B&B was closer to Yuchang Building (actually further away). The problem is that the B&B we are looking for is a B&B that has not been open for a long time, has no plans to open, has to be opened temporarily, and is temporarily replaced. It does not even meet the conditions for opening. However, it is difficult to find another B&B when it is dark, so we have to accept the move first. Although The new owner is very nice and enthusiastic and provides good service. However, the conditions of the B&B are definitely not worth the platform price originally booked. The bed has no mattress and only a sheet. There is no air conditioning and a shared bathroom. While we were cleaning up and washing up in the evening, three or four more people came together. Listening to the conversation, they were arranged by the platform and were arranged by the original owner to let the guests decide whether they wanted to stay. From this, I boldly guessed whether the original boss received other guests at the scenic spot at a higher price than the platform, and then broke the contract with the platform order. After all, people across the country are traveling these days, and the on-site rooms must be easy to sell. Guests often have no recourse for this kind of breach of contract. The seller first explains to the platform that there is a room, but when the guest actually arrives, he then informs him that there is no room. He just drags him to a random place, and he cannot live in it. Booking price. I hope that the platform will strictly investigate and control this situation. This trend will not last long, and the credibility of the platform will be destroyed with them.
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