Guest User
August 22, 2024
Hygiene: I don’t know how to describe it. Look at the pictures, it’s not a malicious negative review. This is the first time I have encountered this kind of hygiene situation since I have stayed in so many hotels. I thought I was staying in a guest house, so I called my aunt to come and change the pillowcases. One sentence actually asked if the pillow was a spare pillow taken from the wardrobe. What? You didn't change the spare pillow, right? It's normal to have blood, right? Later, I finally found out why the cleaning lady asked this, because the store manager also asked the same question in the first sentence. It turns out that this is how you are usually trained. When you find blood on the pillow, you don't apologize to the customer immediately, but ask if it is a spare. Pillows, spare pillows are just for sleeping, aren't they? I was woken up by itching at around five o'clock in the morning, and I didn't know what was bitten on my neck. Fortunately, we took pictures at the first opportunity, otherwise you would all have to say that we were just here to have sex. We didn't sleep well that night and didn't sleep until the morning. I woke up at noon and went to the front desk to check out. The answer I received from the front desk was that the manager on duty did not come to work on Sunday and would have to wait until Monday. I was not asked to go to the hospital for a checkup at that time. The manager on duty called me at around 8 o'clock on Sunday night. They said that the room rate could only be 15% off. After a series of reflections, they were told that it was 35% off. No matter how powerful the authority was, we had to report to the store manager. When the store manager contacted us on Monday, he said that he could only get a 30% discount and blamed us. Why do consumers not go to the hospital after so many days? I want to ask, how many days have passed, how many days have passed from Sunday to Monday, and as consumers, we go to have fun. I want to do this for such a thing. I have to cancel all my future trips and go to the hospital. Can your hotel bear all the losses? Besides, I need to work later and have no extra time to go to the hospital. The store manager's attitude is extremely bad. He did not admit the hotel's health problems at the first time and instead blamed the consumers. If you don’t go to the hospital to get a certificate immediately, I would like to ask if it’s 5 o’clock in the morning and you don’t need to rest after a tiring day?
Environment: There is construction around the hotel. The hotel lobby is on the 16th floor. You have to wait for a long time for the elevator. It is actually a small hotel in an apartment. The price fluctuates greatly. When booking, you should choose more dates and compare them to see which one you want. Not leeks, Jinjiang Capital will be blocked for life
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