L Hotel Nanchang

After a late-night snack with a few friends, I specially booked a room to watch a football match. There was no TV channel due to equipment failure. As a result, I had to change rooms three times and it took two hours to finish. I called the front desk and they apologized and said the equipment was faulty and shirk responsibility. I was in a bad mood. I spent more than 800 yuan on two rooms for nothing.

First time giving a bad review on Ctrip!!! After checking in, I found the underwear of the previous guest was still hanging in the bathroom😤😤😤I called the front desk, and the attitude was very impatient. After a while, a staff member came and explained a few words, and then there was no follow-up!!! It's really amazing~ You are fooling around! Looking at the full screen of bad reviews, I realized the truth: Why are you not afraid of boiling water?😡😡😡

Service: I called around nine o'clock in the evening to ask for bottles of water to be delivered to the room. I kept saying "yes", but it took more than two hours for them to be delivered and they still didn't come. I made several calls (also called room service and the front desk). ), if you had told me from the beginning that only two bottles of water were provided in the room, and everything else was extra, we would have stopped talking. Hygiene: As shown in the picture, I saw cockroaches in the bathroom at first. I thought it didn't matter. After all, they crawled up from the sewer. Have the sheets been changed?

1. Arrive at the store to check in at around 13:30 noon. There are two staff at the front desk, and only one check-in channel is open. The queuing time is at least 20 minutes. Why not arrange an expedited check-in time during the peak period when there are enough people. 2. The smell is relatively strong after entering the room, but it can be tolerated after opening the window by yourself. 3. After checking in, I put away my luggage and went out with my friends. When I returned to the hotel room at night, I found that there was garbage left behind. There were holes in the bed linen and there were hairs left behind by someone I didn’t know. 4. I contacted the front desk at about 11 o'clock that night, and the front desk gave me a solution to arrange for the cleaning lady to come upstairs to clean immediately. I said it was unacceptable, and the front desk immediately told the manager to go upstairs to solve the problem. Since the waiting time was long, I called the front desk again. The front desk staff was already very impatient. After urging the manager to go upstairs, he hung up the phone first. 5. The manager went upstairs and offered to change rooms and apologized. The star rating on the hotel homepage is four stars. From the facilities to the attitude, I feel that it is not worthy of the name. Traveling with friends is a very pleasant thing. It is actually quite sad to encounter such a thing when you come back at night. The call to the front desk is also in the spirit of solving the problem. The idea is not to make things difficult for anyone, but to suffer negative emotions from the staff?

酒店位置很好，碧沙湖地鐵站100米左右，離冬瓜山夜市、天寶兄弟、杜甫江閣近，到五一廣場跛子街也方便，但又不會像那邊那麼吵。 房間夠大，乾淨衞生，智能家居，前台小姐姐服務很好。房間視野開闊，可以看到橘子洲，有些房間可以看到青年毛澤東雕像。 樓下江邊有小酒館，也有一家挺有名的酒吧。 這家酒店是這次長沙之旅裏非常滿意的住宿，下次來長沙還會繼續選擇這家酒店。

這次入住禧悦酒店讓我感受到不一樣的體驗，我非常滿意，房間衞生乾淨，房間光線好，服務員的服務態度好，健身房，洗衣房很人性化，洗衣機上還貼有標示，下次還會來入住禧悦……滿意。