Steigenberger Nanchang

The hotel is surrounded by a very good environment with beautiful scenery. The hotel guest manager sinya provided very good service, warm and considerate. Travel is also very convenient and the experience is very good!

Continue to stay at Nanchang Sunac Shibo Hotel. The hotel building is European style, the lobby is magnificent, parking is convenient, and the front desk beauty customer service Peng Siyi is warm and service-oriented. The room is spacious, bright, clean, and there is an air purifier. The balcony has a panoramic view of Jiulong Lake. The bathroom is large, equipped with a large bathtub, and the shower water is fast and hot. I like the serious work of the waiter in the housekeeping department and the cleanliness of the room. It meets my requirements for hotel hygiene when traveling. There are free fruits when checking in. If the bottled water is not enough, call the front desk and it will be delivered to the door immediately. A clothes drying rack is also sent according to my request. The buffet breakfast is rich and varied. It starts at 6:30 in the morning and ends at 10:30, which meets the needs of guests who eat breakfast at different time periods. The restaurant waiters are very enthusiastic. The hotel's services are very good, and staying in this hotel feels like home. Give the hotel a five-star rating! It is worth recommending.

Environment: Built by the Jiulong Lake, it feels that the specifications were very high when it was built. The design of the hotel lobby is still very grand, but the floor of the room has been partially bulged, especially the garden by the lake. The European style should echo the town of Lucerne across the lake. Unfortunately, it has been abandoned, overgrown with weeds and no one to manage it, revealing depression and dilapidation The reason why I gave it five points is for the service. I would like to thank Miss Sinya, the guest relations manager. What happened was like this. In order to make the children happy, I paid extra to book an Ultraman theme room for the children. On October 2, we took a train overnight and walked 20,000 steps in the nearby Sunac Park. We returned to the hotel exhausted without lunch and were told that the room was not ready yet. I looked at the time and it was 13:40. I understood that the check-in time was 14:00, so I waited patiently until 14:00, but there was no room. I had no choice but to call Ctrip to coordinate again. During this period, the Ctrip girl helped me to call and communicate, but there was no way. At this time, the Sinya girl on duty appeared. After understanding, she helped me to open a ready room for us to rest and eat first. When the Ultraman room was ready, she sent us the room card. To be honest, the Ultraman theme room was decorated with care, which was very good. Sinya sent fruit and milk in the evening, and sent an Ultraman pillow the next day. She was warm and considerate. Thank you very much! In short, it was a very good experience. Although I was a little frustrated at the beginning, I was still very happy after resting. I went to the swimming pool, rode a bicycle around the lake, had a very rich breakfast, and received gifts. Five stars are to be given!

A great check-in experience! This hotel is a wise choice on the first day of National Day. You don't have to squeeze in with the crowds and just lie down in the hotel. Special thanks to sinya for the "butler service". Before check-in, she called me to ask about my needs, helped me reserve the best room type, placed extra towels and disposable items in advance, and gave me a fruit welcome gift and a simple minibar.

The hotel environment is great, especially the hotel's Sinya lady, the service is really considerate, she sent me fruit coffee every day, and I left something at the hotel and she paid for it to be sent back to me. It's really heartwarming to have such service in other places🥰

It is very close to Nanchang West Station. There are Sunac Mall and amusement park nearby. It is good for family fun. Overall, it is the best hotel in the surrounding area. However, there is nothing good to eat around. It is quite desolate. Although the hotel has a good view by the lake, you can't go to the lake. There is no air conditioning in the corridor, which is very stuffy.