Guest User
October 5, 2024
Hygiene: There were hairs on the table in the room, and there was one when I opened the quilt. Hygiene is not done well.
Service: The takeout I ordered was not delivered even after 10 minutes. The front desk explained that there was only one robot during the peak delivery period and expressed doubts.
Facilities: There is only one washing machine and dryer in the laundry room of such a large hotel, and you have to queue for a long time to use it.
In addition, when two people checked in late at night, the front desk only gave them one room card, which caused great inconvenience. When one person went out and the other person was in the room, the power was completely cut off. The assistant the hotel asked me to add will also urge me to give good reviews, which is a bit annoying.
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