Guest User
August 26, 2024
The air conditioning in the hotel is very poor. I feel very hot when I move a little. Secondly, I asked the front desk to come and fix my air conditioning problem. The maintenance man came in and said it was very cool and there was nothing to fix. I said I felt very hot and couldn't even cover myself with the quilt at night. As a result, the maintenance man told me not to cover myself with the quilt in such a hot summer. I just want to ask for some courtesy, for a hotel that costs nearly 500 per night, can’t it even have an air conditioner? Am I asking too much? I said that the air conditioning in hotels costing over 200 yuan outside is better than yours. He replied that other hotels have their own standards and we have ours. I got angry at the time. He replied ten times to me for every one I said. I really don't know who the customer is. It really opened my eyes. Jinling Hotel really opened my eyes. The price is similar to Hilton, but the service is not even as good as that of ordinary hotels. The follow-up treatment was to change my room and give me two bottles of yogurt and a plate of fruit as compensation. However, the air conditioning in the new room was still poor, only slightly better than the previous room. The subsequent manager also apologized to me quite seriously, but I chose a high-priced hotel to give me a more comfortable experience. This time it was obviously far below expectations, and can even be described as poor. The overall environment of the hotel is OK, but the service and air conditioning are very poor!
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