Guest User
August 2, 2024
I really don’t understand how this store has such a high rating. Let’s talk about the problems encountered in order:
1. I checked in at almost 6pm. As soon as I entered the room, the corridor floor and bathroom floor were all wet, and the smell was very strong;
2. When washing, I found that there was no toothbrush;
3. The room phone called the front desk to deliver a toothbrush, but none of the buttons worked. I had to find the hotel front desk number myself. At this time, I asked why the room phone could not be dialed to the front desk, and I was told that I had to dial 0. Excuse me, without being informed in advance, who would know?
4. The sound insulation of the room is extremely poor. The delivery staff can come and go at will, and there is still sound after one o'clock in the morning;
5. Every time you wait for the elevator, you will definitely not be able to wait for three to five minutes. Please arrange your time in advance;
6. I returned to the hotel around 4 pm on the second day of check-in, waited for the elevator to go upstairs for three to five minutes, and found that the room card could not open the door. I went downstairs to find the front desk in another three to five minutes and was informed that I had missed a night of cleaning the day before. . . EXM, when I checked in, I specifically mentioned that it was for two nights. After going back and forth, 15 minutes passed;
7. After swiping the room card again, I returned to the room and found that the aunt was cleaning. In my impression, except for late check-out at noon, cleaning should be done before noon, right? But forget it, just pack it up;
8. The door lock in the picture below will have a chain when you press it normally to open the door. This is just a decoration. In a hotel that has been newly opened for more than half a year, I don’t know if it is broken or just a decoration.
9. I am confused as to why there is toilet paper stuffed in the cat’s eye, because I have never stuffed it. This level of detail is also worrisome. In addition, there must be a reason why the front guest stuffed paper into it.
In addition, this home shares a building with Home Inn. I often come to Nanchang for business trips, and this restaurant will really be a lightning protection in the future. The service, sanitation and environment are really speechless.
Original TextTranslation provided by Google