Park Inn by Radisson Nanchang Honggutan Wanda Plaza

The hotel did not have a website or email address and also did not appear on the Radisson site or app. Upon arrival, it required quite some discussions with front desk staff and the manager (plus written proof) to convince them of the privileges for VIP (top status level) members of the Radisson Rewards program, which apparently was completely unheard of at this property. This very unpleasant welcome and the troubles around getting the room upgrade we were entitled to made a bad first impression. As a result, we abstained from any further discussions about the breakfast which should have been included, too, and ate outside instead. A shame for a Radisson property to make your most loyal customers forego their earned privileges. The room itself was modern, spacious, clean and well-appointed. We made use of the complimentary guest laundry which worked fine. The gym, however, was very barebones, to put it mildly. Truth be told, it was an absolute joke. As the location also was not ideal (too far from any points of interest and quite a walk to the nearest metro station), we are not sure if we would return to or recommend this Park Inn by Radisson. In light of their treatment of Radisson Rewards VIP members probably not.

The front desk service is very good