Guest User
August 13, 2024
I have stayed at Atour Hotel in other cities before and it was quite good, so I chose Atour Hotel again this time, but the experience this time was really bad!
First of all, the bottom of the mattress is very slippery. If you sit casually on the edge of the bed, the mattress will shift. Moreover, the edge of the bed protrudes under the mattress, making it easy to scratch your feet when getting in and out of bed.
The first time I stayed in a hotel, I encountered that there was no soap or laundry detergent in the room. I called the front desk to ask for help. The front desk told me that there was no soap in the hotel and said that they could send laundry detergent. However, after a long time, I called. After several calls and urging, it took almost an hour for it to be delivered. And it's the same situation when I need to send a bag the next day. It doesn't seem to be a coincidence.
The next day, I just took a shower and found that the drain was clogged within two minutes. Since it was too embarrassing to ask someone from the reception desk to come over at this time, I had to bite the bullet and finish the shower. After the shower, the bathroom was full of fish, and the water overflowed the bathroom door frame. It was drained from the floor drain next to the toilet, and it took a long time for the accumulated water in the bathroom to drain away.
I originally planned to stay for 3 days, but decided to cancel for 1 day.
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