Abudaren
February 18, 2024
This is the worst hotel I've ever stayed at in Lavande, bar none. One star is too much. When we arrived at the front desk around 9:20 last night, the two waiters were chatting among themselves and treated us like nothing. After being reminded of our coughs, she reluctantly raised her head. I told her to check in, and then she was offered room upgrade benefits. She reluctantly said that she would upgrade to a parent-child room, and then when you look at the parent-child room, you can't see any traces of the parent and child, which is very embarrassing. As for the room, it was so dirty that I couldn't bear to look at it, it smelled weird, it was noisy, and the carpet was disgusting. The ground where we had breakfast was sticky for some reason. Then I had to put down a deposit of 100 yuan. I said that it was the first time I saw someone asking for a deposit with so many Lavande stores across the country. The arrogant person at the front desk said that our boss has our boss’s rules. Indeed, your boss is really ****, do you know that the service concept of quick check-in and check-out without deposit comes from Shenma? Of course you can't know. It’s just that this boss is also a big grudge. With such hotel management staff, I don’t see how the hotel will become obsolete in two years. Terrible experience. Very poor experience.
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