Guest User
October 3, 2023
The service attitude at the front desk is quite poor. I booked two rooms per person. When I checked in, I was asked to have two room cards for each room. I was told that the room cards should be reserved for future guests. A big hotel does not even have enough room cards? I asked for two rooms to be arranged on the same floor. They said that the room was already full and there was no way to coordinate. It also said that the room card should be reserved for those who check in later. Isn't this inconsistent? One feeling is that no matter what request you make, it will definitely be rejected. Later, I wanted to send two bottles of water to the room, but the waiter said that there would be an additional charge. I didn't care about this. After all, every hotel owner's pattern is different. Breakfast is poor
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