Anonymous User
October 24, 2023
Hygiene: I have stayed in so many hotels in Vienna. The hygiene of this one is much worse than the others I have stayed in in Vienna. The laundry room is even worse. I am not even willing to turn on a light for you. It is gloomy. Do not use the washing machine and dryer. It has been washed. The clothes smell rancid.
Serve:
1.
My order clearly stated that I would check out at 2 o'clock the next day, but the hotel customer service was so ambitious that he threatened me to give me a five-star review in order to let me check out at 2 o'clock? ? ? ? ? ?
2.
I called the room in the middle of the night to talk a lot, but it turned out that I dialed the wrong room number. I fell asleep and was woken up by the hotel receptionist. I really wanted to greet her family.
3.
The sofa in the lobby on the first floor was moved to the restaurant. We asked why the sofa was moved, and the front desk said that it had been sent for maintenance and taken away. However, when we went down the next morning and passed by, we found that it had been hidden in the restaurant, for fear that others would sit on it. Home sofa? ? ? ?
4.
Environment: The surrounding area is very remote and far away from the city. If it weren't for the fact that hotels everywhere are full during the National Day, I would never stay here again.
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