KristinK
January 25, 2023
When we first started looking for a room, we chose the more expensive White Dolphin for a more comfortable trip, but we didn't expect this to be the beginning of disgust. First of all, it deceived me with fake and magnificent pictures. When I arrived, it turned out to be a model room. The walls were equivalent to nothing. The people in the next room talked as if they were talking in your ear. You could even hear snoring when you sleep. The hygiene was very poor and dirty everywhere. The entrance and exit had to go through the dark basement. The surrounding facilities were very poor. The room was very cold. The doors and windows were ventilated and whirring. The air conditioner was super loud and didn't work. I understand the holiday price increase, but you can't imagine how outrageous it is. It's only worth 200. It's priced at 3000. It doesn't matter if it's worth the money, but it doesn't cost even 10% of the price. It said that breakfast was included, but the breakfast was just a few frozen bean buns. I laughed so hard. The hotel butler's service attitude was very bad. I am a Ctrip diamond customer and can delay check-out. This hotel actually urged me to check out at 11 o'clock. I took a screenshot to let it know that I could delay it. It actually said that it was not available on holidays. I was really laughing. What did I use? This was originally a 14 o'clock check-out. You said it was not effective on holidays. You said if I don't come on holidays, when should I come? And you said it's not effective, how can you tell me where it's reflected? You didn't tell me when I checked in? Although I don't need to check out at 14:00, I think it's my right, but I can only be kicked out at 12:00. And what makes me angry the most is that it sent a smiling emoticon, I want to vomit. What kind of service attitude is this? ? ? By the way, the shower head in the bathroom basically doesn't produce water. I almost freeze to death when taking a shower. There is a smell of newly renovated paint everywhere, and formaldehyde is everywhere. Even so, they still charge a deposit of 500. Be careful when staying here. I will never go there again in this life. I have blocked them.
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