Anonymous User
March 10, 2024
I don't know if it's a seasonal issue, but the room has a strong musty smell, and there are moldy black spots on the bathroom ceiling. The shower is an electric water heater, the sheets and quilt covers are dirty, and the two beds in the twin room are not clean. I contacted the front desk to change them, but I didn't expect the staff to come in and ask us fiercely what we wanted. Let's not talk about this attitude. We pointed out the dirty places to her, and she just perfunctorily said that these are not clean, even if she takes out another set, it may be the same, and asked us if we are sure we want to change. I pointed out many dirty places to her, and she didn't look carefully and perfunctorily said that this is what can't be washed off. We said we were sure to change it, and she went out to get a new set to replace it. When we unfolded it, it was obvious that there were a few yellow oil stains on the sheets of the new set. Her first reaction was to point it at me. "See, that's right, it's the same when you change a new set." Speechless, the hotel bedding should be clean. I also saw a cockroach crawling on the shower hose when I was taking a shower in the bathroom. In addition, the hotel does not have its own parking lot, only a public parking lot at a nearby tourist center. The guard stopped us from entering the parking lot even though there were 4-5 empty parking spaces. He even threatened us that even if we called the police and there were empty parking spaces, he would not let us in. Later, we called the police and a car left temporarily before we were allowed to park.
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