Eastern Five Continents Hotel

There are enough hangers, 5 or 6, some with clips, which meet my needs The sofa is as long as before, with a few small damages and patches But today I collected the old soap and didn't replenish it with new ones

On the first day of check-in, I felt that the room was great value for money. However, the professionalism of the front desk needs to be improved. Because I hold a visa on arrival (a one-time Taiwan Compatriots Certificate), they said that my informal Taiwan Compatriots Certificate could not be registered and asked me to go to the public security agency to issue a certificate. If I don’t have the certificate, I will have to check out tomorrow. They also told me that if the public security agency comes to check all the new guests, etc. The next morning I immediately went to Quanjin Wharf to ask the customs, and the customs said that the visa on arrival they issued could be checked online with a number. So apart from this unpleasant incident, I really suggest that the service staff, especially the front desk staff, can be familiar with the relevant regulations so that they can better serve the guests. Later, I successfully stayed in this hotel for three days. Overall, I still give it a positive feeling.

The room was very cold, the air conditioner didn't work well, I woke up from the cold

I originally booked the nearby V Hotel (don't book it, the room photos on the platform are not theirs at all, and they also estimate that they will cancel it after you view the room. The parking lot is in the back alley, that dark, long and narrow alley, and it even caused me to scratch the side mirror! 🤬), so I temporarily changed to this old hotel. After entering the store, the following things happened: 1. We booked on the platform, received a reply to confirm, and then drove over, but the manager still searched for a long time to find our order 2. We lived on the 15th floor, and after the elevator went up, the lights in the back half of the corridor were also turned off. After being notified, the hotel also turned off the lights in the entire corridor on the 15th floor🥲 3. I asked them to add a quilt, but it didn't come when I left. 4. The water in the bathroom was the color of blood. When I complained, the hotel replied that **they usually don’t rent out rooms on the 15th floor** and asked us to just turn on the water for a longer time😵💫 5. When I returned to the hotel on the second night, as soon as I got out of the elevator, there was a very noisy "Da Zhai" sound, which was the sound of Taoist instruments and chanting during rituals, and it didn't stop until 12 o'clock. (I called the front desk to ask, why are they chanting with more than 10 or 20 people in one room? The hotel said, how do I know?) Combining points 1, 2, 4, and 5, I once thought that there were ghosts on the hotel floor. 👻

Very good service, nice environment, clean