Check out these hotels exclusively for your travel

Top rated hotels in Nakuru

Buraha Zenoni Hotel and Resort
4.3/511 Reviews
Part of our Masai Mara tour bought us to Nakuru, where we stayed for the night. Dinner was a buffet spread with a variety to choose from. Breakfast was fairly basic with a variety on offer. We were packed a picnic lunch by the hotel to see us for our game drive. The rooms were clean, quiet and had everything we needed. We were advised by management to let hot water run for maybe 5 mins to heat, but it was hot fairly quickly. There is a roof top bar overlooking the ranges (if you can be awake for the sunrise you will be amazed at the colors). Overall, we enjoyed our stay :)
The Alps Hotel
3.8/59 Reviews
On Thursday 28th March I booked 7 rooms that I had paid a deposit well in advance. On arrival I was given a room with non working showers which I reported to the front office. On the morning of Friday 29th I was transferred into a nice room in the new Wing without much ado and was happy. Same Friday while so busy in a family event in Rongai I decided to put my phone on silent. Ours later I received several text messages from the Alps saying that they had tried calling me back in vain. Well I decided to call back and to my utter shock I was informed by a Miss Cynthia that since I c Wasn't reachable on phone, they had packed up my luggage and moved me back into my original place. She went on to say that someone urgently needed to occupy my room hence the reason for them relocating me in my absence. I was very angry because when leaving for my event, they had assured me that I would continue occupying the same room until my departure date ie Sunday 31st. I found my stuff packed in a very humiliating manner, and my privacy violated ! They packed my essentials including Toothbrushes, lingerie in my absence. I have tried reaching out to the Management in vain. They even charged us for Michelle's cancellation despite having informed them that she was only there for a night. We had to pay for her an extra night ie Friday 29th. I am warning everyone to keep off this Hotel. It is totally unacceptable to pack Guests luggage in their absence. Luckily nothing was stolen.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.