Guest User
August 16, 2023
The hotel is cool when there are not a lot of people, then it corresponds to the declared level. The staff obviously can’t cope with a crowded hotel: there are queues at breakfast, tired, nervous and forgetful waiters, Dobry juice, quickly eaten watermelon that is no longer brought; The choice of food is tolerable, but you can cook cheesecakes/pancakes every day, like everywhere else, or at least report. It is not more profitable to take full board, it costs + 2300 (lunch) - 2500 rubles (dinner), for this amount you can eat in a restaurant according to the menu (the food is delicious). The main restaurant is very stuffy and the air conditioning doesn't work well. You can go to the restaurant of the golf club, there is a tent, the menu is small, but edible and comfortable, with a view of the fields. The pluses are excellent, well-groomed, green area, very clean and beautiful, benches everywhere. But the cafes on the street are either periodically closed, or they have nothing but coffee and tea. On weekends, the hotel areas are closed for weddings and private events, for example, all Saturday, a fairly large beach area, terrace and restaurant hall were closed for a wedding, and the area near the outdoor pool was closed for a children's party, this is a full hotel, where some people come only for the weekend 🤷♀️ you can’t be so greedy, trying to take everything for yourself. The service in the lobby bar is very slow, they will clear the table if you ask twice, they work in the “Russian Post” mode🤦♀️, the lobby bar is located next to the games room and communicates with it, as a result, crowds of screaming children along with the animator run around the bar in a herd and between tables, knocking down waiters and disturbing guests. There are no complaints about the studio room, it is clean, they are cleaned thoroughly, the air conditioning in the rooms is central, it works poorly in the heat. The outdoor pool is very small and the water in it is warm, like in a bathtub, which is somehow not very appropriate in the heat. It’s full of screaming and jumping children, it’s impossible to lie down, neither parents nor employees make any comments, they sit with their heads buried in their phones. There is practically no control; when the hotel is full, there are not enough sun loungers, people lie directly on the floor on towels. Everything is as usual: someone will take 3 sun loungers for one, someone will take it and leave for the whole day. The indoor pool is large and spacious, they offer swimming lessons for children, and it opens directly onto a terrace with sun loungers. In the beauty salon, when the hotel is fully booked, make an appoin**ent for a haircut a week in advance, manicure/pedicure - no problem. Summary: the hotel is generally available, but it is better to choose not the high season, otherwise there will inevitably be a lot of disappoin**ents.
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