Nairobi Embakasi Hotels

A good value stay marred by ineffective air conditioning in bedroom. The park view room faced the sun meaning the room remained over 26 degrees for the full 48 hours we were there. Neither Reception or Maintenance could resolve. Shame as this puts us off a return stay.

My first experience of this airbnb wasn’t pleasing but the rental owner did come through with a good service. This is a good place in terms of price for a quick transit and layover The location is not the best and hard to find .

I had a short but pleasant stay at this guest house during a layover between my flights and safari tour. It’s conveniently located near the airport and offers great value for money. The room was clean and comfortable, and the staff were exceptionally kind and welcoming. One important tip: I strongly recommend arranging an airport transfer directly through the guest house. The access road is in poor condition, and Uber drivers may struggle to find the location using Google Maps. We spent nearly an hour trying to locate it at midnight due to navigation issues. The guest house is easily reachable via WhatsApp, and their team is very responsive and helpful. Overall, a reliable and comfortable option for a short stay near the airport.

I recently stayed at the Argyle Grand Hotel near Nairobi Airport for a short transit visit and overall found it to be a well-designed and welcoming property. From the moment we entered, the grand high-ceiling lobby left a strong first impression. The space is both elegant and vibrant, with a lively café that adds to the hotel’s energetic atmosphere. Although our stay was brief and we didn’t get to explore the entire property, a few key observations stood out: Room Comfort & Facilities The room was spacious, well-maintained, and offered a comfortable environment for rest. All essential amenities were available and thoughtfully arranged. However, one practical inconvenience was the design of the bedside power sockets. If you’re using a larger adapter—such as the standard Apple three-pin plug—you won’t be able to connect it properly due to the tight placement. A more flexible socket layout would greatly improve guest convenience. Room Service Pricing We attempted to order a glass of juice and were quite surprised by the pricing. The staff informed us that a single glass of juice costs KES 900, with an additional KES 1,000 delivery service charge—surpassing the cost of the item itself.As someone with over 18 years of professional experience in the hospitality industry, this was the first time I’ve encountered a hotel charging a room service delivery fee that exceeds the price of the item. This pricing structure felt unreasonable and could certainly benefit from greater transparency and guest-friendly adjustments. Reception & Staff The front desk team was highly active and professional. They ensured all guest details were carefully managed and provided helpful support throughout the stay. Their warm demeanor and attentiveness were much appreciated. Shuttle Service The hotel provides an airport shuttle service, which is a valuable and convenient offering. The driver was polite and extremely helpful. However, punctuality was an issue. We were informed that the shuttle would depart at 5:00 AM, and we arrived in the lobby 10 minutes early. Unfortunately, the shuttle left 15 minutes late because other guests were delayed. For an airport transfer, such delays can cause serious inconvenience—especially for guests with early flights. We recommend enforcing a maximum wait time of 5 minutes to ensure fairness and timeliness for all travelers. Noise Levels While the room was otherwise quiet and relaxing, there was noticeable music playing in the evening, which may disturb light sleepers. This is something to consider if you’re seeking an early night before a flight. Final Thoughts The Argyle Grand Hotel offers a visually stunning environment, comfortable accommodations, and excellent service from its staff. With a few adjustments in pricing policies and shuttle scheduling, it has the potential to deliver an outstanding guest experience. For those transiting through Nairobi Airport, it remains a solid and worthwhile option for a short stay.

The hotel was in a great location and they provided a free shuttle to the airport. The room was clean and the room service was great. We had the lamb chops, highly recommend. However, no toothbrushes were provided in the room, we also called reception asking for some and the request was not fulfilled. Despite this, we would stay again. Very convenient for our transit.

Excellent hotel. Food was awesome, service was impeccable, and facilities were perfect. The location was ideal for access to the JKIA airport.

Ideal location for travellers leaving Nairobi by Air or Rail. It is located on Mombasa road just past the airport junction and is outside of the Airport campus with a free half hourly shuttle to the airport. Rooms are large and clean with all the essentials. Staff are very friendly and helpful, everything you would expect from a business traveller hotel.