Eldon Apartments & Suites

The Team is very unprofessionell. They gave away our room after ensuring us it would be reserved. We had stayed with them and were to come back on an agreed date which they even wrote down. They never bothered to apologize or offer any help in the situation. We had to look for another place.

Something just ain’t right. On Christmas Eve we show to this place with a booking for a two bedroom apartment. Alas, no apartment is available….but I paid. The lady in the front desk has the nerve to say that she has an attitude because she is pissed off by her colleague. Not sure how that was my problem. Oh well….just not a place I would stay after the way the rooms were looking.

Eldon is a perfect middle range alternative in Nairobi. Located near the swedish school. Excellent service. Lost my luggage and the staff (Serah) helped me out a lot. Situated in the western part of Nairobi so same direction as Karen.

This is the third time I've stayed at Eldon Villas and Apartments. I can say that I really loved it first time, and it keeps getting better every time I come. I've been here 4 weeks this time and still here . I don't want to leave . The staff are to a person very friendly, kind and professional. Nothing is too much trouble for them if you need to enquire about something. You also have a 24 hour reception staff and a direct line to them. Security is tight with 24 hour guards who are also friendly and polite. The maintenance staff and gardeners who look after the grounds and swimming pool do a fantastic job. The complex gardens near the pool are an absolute oasis of beauty..the best I've seen anywhere in Nairobi. They work all day every day on its upkeep and the gardens, trees flowers and patios are beautiful. The swimming pool is a good size and cleaned immaculately every day. The location could not be better...5 minutes walk to the large and impressive Junction Mall on Ngong Road. Also right next door to the excellent bar and restaurant called ' Brew Bistro' where I went every night. The apartments themselves are huge , very comfortable and have smart tv with Netflix and YouTube etc and a lovely big balcony and full kitchen and lounge facilities. They have a new on site restaurant and staff since the last time I was here. Open from early morning till evening the food and service is superb and they also deliver your choice cooked to your apartment if requested. I thoroughly recommend this apartment complex if you come to stay in Nairobi for any reason- business or pleasure. My ' hats off ' to Sara, Joyce , Peter , Margaret and Lorna, and all the other staff. You do an excellent first class job on a daily basis and deserve all the praise which comes your way. Well done and keep up the good work. Michael, Gourock, Scotland