Cloud Hotel & Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi

Cloud Hotel & Suites

Diamond Plaza, Nairobi, 00100, Kenya
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Located in Nairobi (Parklands), Cloud Hotel & Suites is within a 10-minute drive of United Nations Office at Nairobi and Yaya Centre. This hotel is 7.7 mi (12.5 km) from Nairobi National Park and 7.7 mi (12.4 km) from Thika Road Mall.Show More
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hotel overview picture
3.5/5·
There is a supermarket in the hotel, which is convenient.
Amenities
Golf CourseIndoor swimming poolCasinoSaunaSpaFitness RoomPrivate ParkingPriority airport pick-up24-Hour Front DeskLuggage Storage
All Amenities
Surroundings
Airport: Wilson Airport
(9.0 km)
Airport: Jomo Kenyatta International Airport
(20.5 km)
Train: Nairobi Railway Station
(6.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Executive Suite
6

Executive Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Toothbrushes
Room Details
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Suite
7

Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Private toilet
Room Details
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Standard Single Room
1

Standard Single Room

Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Room Details
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Standard Double Room
5

Standard Double Room

2 Single bed or 1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Room Details
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Guest Reviews

3.5/5
33 reviews
Verified Reviews
  • Cleanliness3.5
  • Amenities3.5
  • Location3.5
  • Service3.5
Average for similar properties in Nairobi
Most Mentioned
AI Summary
The accommodation provides good value with various amenities like a heated pool, spa, gym, and convenient location near businesses. The breakfast, while not exceptional, satisfies guests' needs.
B‍A‍H‍A‍T‍I‍ ‍H‍E‍R‍I
October 3, 2024
Nice place for solo trip … Everything is nearby
B‍u‍d‍u‍a‍n‍y‍o‍u‍y‍o‍n‍g‍d‍e‍y‍u
September 27, 2024
The hotel is upstairs in a shopping mall where Indians gather. The downstairs is very noisy, but the room is very clean.
Original TextTranslation provided by Google
K‍O‍J‍I‍.‍O
October 18, 2024
There is a supermarket in the hotel, which is convenient.
Original TextTranslation provided by Google
J‍k‍c‍8‍8‍8
May 3, 2022
Not bad in Africa
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 2, 2023
I stayed at Cloud Hotel in Nairobi, and unfortunately, my experience was far from satisfactory. My room had a number of issues, including a broken bathroom lock which left me locked inside, and a leaking kettle. To make matters worse, the cleaners repeatedly left my door open, which made me feel unsafe and vulnerable. To top it all off, the food served at the hotel was simply horrid - I was extremely disappointed with the quality and taste. Overall, I cannot recommend this hotel to anyone looking for a comfortable and enjoyable stay. The issues with the bathroom lock and leaking kettle were particularly concerning, and the poor quality of the food was a major letdown. The fact that the cleaners kept leaving my door open also made me feel very uncomfortable and unsafe. I would advise anyone considering this hotel to think twice before making a booking.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2022
Every weekend the hotel had big wedding parties that played loud music until late night. I was also very unfortunate and was given a room next door to where wedding guests came to freshen up. On my very last night the wedding guests broke out into a huge fight right outside my room at 2am. I was very frightened as they were shouting, fighting and screaming. Not pleasant at all. My bed was not cleaned properly and felt itchy every night. I was here for work and needed a good night sleep to attend meetings until late night so this was an awful choice.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 23, 2022
Really great value hotel. Decent rooms with most amenities plus there is a gym and pool. Breakfast is very tasty with some variety,not super but very decent. Location is awesome gets your everywhere at a decent price. Access to printing and foreign exchange facilities in the first floor. Suitable for long stay
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2022
We were a family of 5, The place is extremely clean and fresh air flowing,The receptionist were so polite and made sure we had everything we needed it’s unfortunate I don’t remember her name,However we enjoyed our stay,The meal was upto perfection the stuff were so polite in general, I would definitely recommend cloud Hotel and Suites at anytime and would definitely go back there again👌🏼 Ps:It’s located in Westlands Nairobi.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 08:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:US$9.00 (approx. NZD 15.36) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2013
  • Number of Rooms: 28
Located in Nairobi (Parklands), Cloud Hotel & Suites is within a 10-minute drive of United Nations Office at Nairobi and Yaya Centre. This hotel is 7.7 mi (12.5 km) from Nairobi National Park and 7.7 mi (12.4 km) from Thika Road Mall.

Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite to eat at the hotel's restaurant, where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

What are the check-in and check-out times at Cloud Hotel & Suites?

The check-in time at Cloud Hotel & Suites is 14:00 and the check-out time is 11:00.

What amenities and services does Cloud Hotel & Suites have?

Cloud Hotel & Suites has the following amenities and services: Swimming Pool, Sauna, Spa.

Does Cloud Hotel & Suites have a swimming pool?

Yes, Cloud Hotel & Suites has a pool.

Are pets allowed at Cloud Hotel & Suites?

Unfortunately, pets are not allowed at Cloud Hotel & Suites.

How much does it cost to stay at Cloud Hotel & Suites?

Prices at Cloud Hotel & Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Cloud Hotel & Suites?

Wilson Airport is the closest airport to Cloud Hotel & Suites, and it is about 23 mins from hotel by car (9.0 km).

What is the cancellation policy for Cloud Hotel & Suites?

The cancellation policy for Cloud Hotel & Suites varies depending on the type of room and booking conditions.

About This Property

Nearest AirportJomo Kenyatta International Airport
Distance to Airport20.54KM
Nearest Train StationNairobi Railway Station
Distance to Train Station6.38KM
Average Price FromNZD228
Hotel Star Rating4