Novotel Nairobi Westlands
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1 room, 2 adults, 0 children
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Novotel Nairobi Westlands
Opened in 2024
No.13 of 4-Star Select Hotels in Nairobi
Lower Kabete Road Westlands, Nairobi, 00600, Kenya
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Highlights
Ideal location
Sparkling clean
Delicious breakfast
Excellent service
Free parkingShow more
Amenities
Sunbathing Area
Outdoor swimming poolFree
Massage Room
Executive Lounge
Fitness RoomFree
Private parkingFree
Priority airport pick-up
24-Hour Front Desk
All amenities
Property Description
Step into a captivating fusion of cultures at the Novotel Nairobi Westlands, situated in the lively business area of Nairobi. The Hotel's sophisticated 347 rooms & suites, diverse meeting & event spaces, international dining venues and an intimate spa for wellness, offer a delightful experience to both business and leisure travelers. Begin your journey with a taste of Kenya's iconic Masai Mara at our bar, where the spirit of the savannah dances through every sip.
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9.2/10
Hotel located near the CBD westlands major shopping malls within 5minute walks overall hotel is good
All 80 reviews
Surroundings
Airport: Wilson Airport
(9.2 km)
Airport: Jomo Kenyatta International Airport
(20.8 km)
Train: Nairobi Railway Station
(6.6 km)
Train: KCC Train Stop
(14.3 km)
Landmarks: Kibo Safari Camp
(230m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
13
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
11
One-Bedroom Executive King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
8
Deluxe One-Bedroom King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
13
Executive King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
8
Superior Room With 2 Single Beds
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
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Guest Reviews
9.2/10
Great
80 reviews
Verified Reviews- Cleanliness9.2
- Amenities9.2
- Location9.4
- Service9.0
Average for similar properties in Nairobi
AI Summary
The hotel provides a diverse, delicious breakfast and excellent service. It has modern amenities, convenient location, and consistently high cleanliness standards. However, some may find the smoking area inconvenient.
MiaaaaaaaX
December 31, 2024
Here are some details for your information：
Reason why you should not stay unless they could change:
1.picking up us from NBO termination to the hotel like 20mins for 5k and even no water provided when picked us， while i happened stayed in a much more expensive hotel in Mobasa only charged 3.5k with iced water and 1 hour trip.
2.the room has some smell from its new facility，very distinguish as i step in， the towel on top shelf of the shower room always has the same smell，very uncomfortable
3.what im most mad at， was someone took away our one set of brush， slipper，and the welcome chocolates. just because we dont need them for one night，i found it on the second day leaved a note with tip，someone only took the tip away but dont give me what i asked for.
4. One of The elevator has been broken since the second day and sometimes two of them, luckily I am only given room on the 3rd floor
Good thing is: the coffee is kinda okay and the table in the room is kinda remarkable
Joshua951023
April 27, 2025
Hotel located near the CBD westlands major shopping malls within 5minute walks overall hotel is good
Rono Li Yahoo
January 21, 2025
Brand new facility, the location is convenient, the environment is quiet and lively, many dining options nearby, the service is very efficient and the security is tight to give travelers a sense of safety. I will definitely come again.
MAN LUNG
December 4, 2024
The security is good. People were polite. It is recommended to try their food
Guest User
March 9, 2025
Safe and convenient to most area
Vaishali
July 8, 2025
Good hotel
samuel
March 15, 2025
Good in general
Tongxiaozhe
June 9, 2025
The service is very good, everyone is very welcoming! The hotel interior is very modern, I feel it meets my requirements! Clean, tidy and comfortable!
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Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Free
Massage Room
Executive Lounge
Fitness Room
Free
Private parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
3 Restaurants
Café
Priority airport drop-off
Additional charge
Car Rental
Currency Exchange
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Kids' Club
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Guest Laundry
Outdoor swimming pool
Fitness Room
Bar
3 Restaurants
Café
Meeting Room
3 Restaurants
Gemma's Kitchen & Bar
Style: A la carte, Buffet
Cuisine: International, Italian
Open for: Breakfast, Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Ambience: Family-friendly, Modern
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Sun] 06:30-23:00
Social Hub
Style: A la carte
Cuisine: International
Open for: Afternoon tea
Special dietary options: Gluten-free, Vegetarian
Ambience: Modern
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Sun] 10:00-22:00
Trunk & Tandoor
Style: A la carte
Cuisine: Indian
Open for: Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 12:00-01:30 the next day
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Rooftop pool
Heated pool
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not needed.
Private parking
Free
Valet Parking
Free
Transportation
Car Rental
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Audio Visual Equipment
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Electronic Identification Registration
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Kiswahili
Food & drink
Snack Bar
Café
Bar
Lobby Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Room Service
Public areas
Water Purifier
Elevator
Central Ventilation System
Humidifier
No Smoking in Public Areas
Outdoor Furniture
Smoking Area
Public Audio System
Non-Smoking Floor
Executive Lounge
Health & wellness
Hairdressing and Beauty Center
Fitness Room
Free
Massage Room
Sunbathing Area
Full-Service Spa
Beauty and Makeup
Body Care
Fitness Session
Activities
Close to Animals
Cleaning services
Clothes Steamer
Laundry Detergent
Guest Laundry
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Meals Available
Children's Toys
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Books or Audio/Video Products for Children
Kids' Club
Children's Pool
Accessibility
Handrails in Stairways
Visual Alarms In Hallways
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & security
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | US$30.00 (approx. NZD 50.53) per person per night Extra cot: Free |
Children 3 years old and over | US$30.00 (approx. NZD 50.53) per person per night |
Breakfast
TypeWestern, Asian, Continental, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | US$15.00 (approx. NZD 25.27) per person |
Adult | Buffet:US$30.00 (approx. NZD 50.53) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. NZD 168.42) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$20.00 (approx. NZD 33.69) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 351
Phone:+254-709027100
Email:novotelnairobi.reservations@accor.com
Step into a captivating fusion of cultures at the Novotel Nairobi Westlands, situated in the lively business area of Nairobi. The Hotel's sophisticated 347 rooms & suites, diverse meeting & event spaces, international dining venues and an intimate spa for wellness, offer a delightful experience to both business and leisure travelers. Begin your journey with a taste of Kenya's iconic Masai Mara at our bar, where the spirit of the savannah dances through every sip.
Frequently Asked Questions
What are the check-in and check-out times at Novotel Nairobi Westlands?
The check-in time at Novotel Nairobi Westlands is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Novotel Nairobi Westlands?
Does Novotel Nairobi Westlands have a swimming pool?
Yes, Novotel Nairobi Westlands has a pool.Does Novotel Nairobi Westlands have a swimming pool?
Are pets allowed at Novotel Nairobi Westlands?
Yes, Novotel Nairobi Westlands is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Novotel Nairobi Westlands?
Does Novotel Nairobi Westlands provide breakfast?
Yes, guests at Novotel Nairobi Westlands can enjoy breakfast during their stay. Breakfast option(s): Western, Asian, Continental, Vegetarian. Does Novotel Nairobi Westlands provide breakfast?
How much does it cost to stay at Novotel Nairobi Westlands?
Prices at Novotel Nairobi Westlands are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Novotel Nairobi Westlands?
Which airport is closest to Novotel Nairobi Westlands?
Wilson Airport is the closest airport to Novotel Nairobi Westlands, and it is about 20 mins from hotel by car (9.2 km).Which airport is closest to Novotel Nairobi Westlands?
What is the cancellation policy for Novotel Nairobi Westlands?
The cancellation policy for Novotel Nairobi Westlands varies depending on the type of room and booking conditions.What is the cancellation policy for Novotel Nairobi Westlands?
About This Property
| Nearest Airport | Wilson Airport |
|---|---|
| Distance to Airport | 9.2KM |
| Nearest Train Station | Nairobi Railway Station |
| Distance to Train Station | 6.59KM |
| Average Price From | NZD345 |
| Hotel Star Rating | 4 |