Pullman Nairobi Upper Hill
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Pullman Nairobi Upper Hill

Renovated in 2025
No. 4 of 4-Star Select Hotels in Nairobi
Kenya Road, Upper Hill, Nairobi, 00100, Kenya
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hotel overview picture
Last booked 11 hrs ago
Highlights
Excellent service
Ideal location
Delicious breakfast
Free parking
Sparkling clean
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Amenities
Sunbathing Area
Indoor swimming pool
Fitness RoomFree
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
Our new hotel offers an immersive art experience, captivating F&B happenings, and stylish accommodations. Perfectly blending contemporary design and world-class service, Pullman Nairobi is your destination for a vibrant stay in the heart of Kenya's capital.
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9.3/10
Great
Such a good place to stay in Nairobi. Nearby with the some sort of nice place.
All 56 reviews
Surroundings
Airport: Wilson Airport
(4.4 km)
Airport: Jomo Kenyatta International Airport
(16.6 km)
Train: Nairobi Railway Station
(3.6 km)
Train: Imara Diama Railway Station
(10.9 km)
Landmarks: The Church of Jesus Christ of Latter-day Saints
(540m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Junior King Suite With Executive Lounge Access

1 King bed
73m² | Floor: 1-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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7

King Executive Suite With Executive Lounge Access

1 King bed
89m² | Floor: 1-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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3

Superior King Room

1 King bed
30m² | Floor: 1-4
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Shower with grab bars
Ceiling hoist
Room Details
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4

Deluxe Room With Two Double Beds

2 Double bed
30m² | Floor: 1-4
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Chairs
Coffee table
Room Details
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3

Executive King Room With Executive Lounge Access

1 King bed
36m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
Check Availability
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Guest Reviews

9.3/10
Great
56 reviews
  • Cleanliness9.3
  • Amenities9.3
  • Location9.4
  • Service9.0
Average for similar properties in Nairobi
Most Mentioned
Review summary
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Environment: The hotel's environment is described as beautiful and quiet, with well-kept gardens featuring bougainvillea and other trees near the entrance, creating an inviting and peaceful atmosphere.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2025
I booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them. I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep. Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower. That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 3, 2024
Such a good place to stay in Nairobi. Nearby with the some sort of nice place.
3‍2‍0‍0‍6‍0‍*‍*‍*‍*
May 24, 2025
i like this hotel
B‍u‍e‍r‍j‍i‍a‍d‍e‍l‍u
November 7, 2025
設施:設施還可以,沒有那麼新,但是健全,可以溜達的地方還不少。 服務:服務很棒,每個服務員態度都很好,每天都會開開心心的接待每一位客人。早餐很法式,冷餐居多。 環境:環境很漂亮,門口的三角梅和不知名的樹都很漂亮。
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_‍W‍e‍C‍h‍a‍t‍1‍3‍6‍6‍0‍*‍*‍*‍*
June 3, 2025
很垃圾。廁所燈和房間燈必須同時開啟。服務員強行討要小費。
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S‍h‍u‍o‍g‍e‍e‍r
July 20, 2025
不太乾淨,床很硬,睡不好,早餐非常貴而且沒有什麼可以吃的
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B‍a‍l‍i‍n‍g‍c‍h‍a‍n‍g‍s‍u‍n‍w‍u‍j‍i
October 12, 2024
酒店位置很好,1樓的大廳也很不錯,有酒吧,有咖啡廳,就是房間的熱水有一些不穩定。
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W‍e‍i‍g‍a‍n‍d‍e‍e‍r
December 4, 2024
整體還可以,自己點餐的話偏貴
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Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The host or staff will greet you upon arrival

Check in via app

The property will provide check-in details after booking

If you plan to arrive after 14:00 on your check-in day, please contact the property by email/phone at least 2 days in advance.At the same time, please provide your flight information, proof of identification, your check-in time

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 11 years old and under
Free
Children 12–16 years old
US$50.00 (approx. MYR 206.66) per person per night
Children 17 years old
Contact property

Breakfast
CuisineContinental
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 2 years old and under
Free
Children 3–11 years old
US$12.50 (approx. MYR 51.67) per person
Children 12–17 years old
US$25.00 (approx. MYR 103.33) per person
Adult
Buffet:US$25.00 (approx. MYR 103.33) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2010
  • Renovated: 2025
  • Number of Rooms: 162
Phone:+254-719096000
Email:pullman.nairobi@accor.com
Our new hotel offers an immersive art experience, captivating F&B happenings, and stylish accommodations. Perfectly blending contemporary design and world-class service, Pullman Nairobi is your destination for a vibrant stay in the heart of Kenya's capital.

Frequently Asked Questions

What are the check-in and check-out times at Pullman Nairobi Upper Hill?

Check-in at Pullman Nairobi Upper Hill is from 14:00 and check-out is by 12:00.

What amenities and services does Pullman Nairobi Upper Hill have?

Pullman Nairobi Upper Hill has the following amenities and services: Shuttle Bus Service.

Does Pullman Nairobi Upper Hill have a swimming pool?

Yes, Pullman Nairobi Upper Hill has a pool.

Are pets allowed at Pullman Nairobi Upper Hill?

No, pets are not allowed at Pullman Nairobi Upper Hill.

Does Pullman Nairobi Upper Hill provide breakfast?

Yes, guests at Pullman Nairobi Upper Hill can enjoy breakfast during their stay. Breakfast option(s): Continental.

How much does it cost to stay at Pullman Nairobi Upper Hill?

Prices at Pullman Nairobi Upper Hill may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Pullman Nairobi Upper Hill?

The nearest airport is Wilson Airport, just about 11 mins from hotel by car (4.4 km) away.

What is the cancellation policy for Pullman Nairobi Upper Hill?

The cancellation policy for Pullman Nairobi Upper Hill depends on the room type and booking terms.

About This Property

Nearest AirportWilson Airport
Distance to Airport4.43KM
Nearest Train StationNairobi Railway Station
Distance to Train Station3.62KM
Average Price FromMYR890
Hotel Star Rating4