Guest User
August 17, 2023
Staff, yes, words are not okay We went to stay 6 nights, booked a double bed, took grandchildren to play in the pool, 2 people, children aged 5 and 10, including older brothers and sisters to sit and watch the children play in the water. did not come to stay overnight with us Weekdays with few guests There are only 2 grandchildren in the pool. but came to collect an additional pool service fee of 100 baht per person We give only 100 baht because The staff informed us to sign in alone that the hotel owner asked us to collect more. And said that we reported staying alone, not saying that two people stay Is it normal? 1 room for 2 people, do we have to inform that we want to stay for 2 people? Said to deduct through deposit We say that we are guests, grandchildren, grandchildren. If we want to collect more, we pay for 1 more grandchild. For food and drinks, we also ordered from the hotel service. Plus instructing us to collect garbage, clear things on the table, throw away the garbage as well Let us pay for the bill clearing machine day by day. When ordering food in the hotel, we can't clear anything, which we have never encountered this kind of service. Stayed in many places, went to many countries. We have never encountered this. but met at his own hometown If we are going to stay longer or stay longer, we must already notify. My sister came to pick me up to do business and found an employee. Walked in and said, which floor are you going to stay too? We lost the feeling of service very much, No Service Mind.
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