Hotel Chula Vista Senaga -Seven Hotels and Resorts-

The front desk is only available between 15:00-21:00 and is empty for the rest of the period, only one Japanese phone number is available! Before 19:00 there was an email notification if after check in time will leave a message for me to check in, who knew I arrived at the hotel at about 21:30 that day, no message left, and no email instructions, the front desk only has one Japan phone number, and no online inquiries or customer service help, only through their mobile phone by long distance call, after calling three times to successfully answer the phone to find the employee, but she does not know English communication, panicked before and after busy one It took many hours to successfully obtain the room, almost thought I had to stay on the streets that night, and ended up staying for 3 days without seeing any hotel staff. The room is extremely poorly soundproofed, and at night I always hear the sound of children playing upstairs or in the next room, and the sound of similar dripping water outside the room, or the sound of wind? In short, he didn't sleep well, and my son had to wear earplugs before he fell asleep. The tatami was also too thin and too hard, staying 3 days and 2 nights, the bed was uncomfortable and noisy, could not have a good rest. The sanitary environment is also general. The room had no windows and could not see the outside environment, like living in a secret room. 6 days in Okinawa, stayed in three hotels, this one was the worst experience!

It's quite a distance from the monorail station. It's very suitable for self-driving tours in Okinawa. The air conditioner in the living room area makes a strange sound. The Japanese-style bed is too soft. There are no other shortcomings. There is no one at the counter all the time. No one wants to call. The attitude of the counter staff very good!