I Hotel Batam

Overall, extremely pleasant experience. Location was near Nagoya Hill area with many essentials stores nearby that were accessible by a designated pathway that leads out from the hotel lobby lift area. There’s also a Starbucks cafe downstairs at the lobby of the hotel that comes with a pool table. Room was great. Service was excellent and even satisfied my extra requirement of having a birthday cake surprise for my partner which was greatly appreciated. Room amenities were all alright. Toiletries were more than adequate which was really great! Comes with a bathtub big enough for two. TV was big enough and comes with Netflix. Breakfast had a widespread of cuisines and pool and gym amenities were really satisfactory. E-hailing services such as Grab and Gojek were easily booked from the hotel lobby. Security assuring and tight with every car entering the hotel premises being subjected to a security check. Hotel doorman was extremely friendly and helpful.Room service was extraordinary and was very good and relatively cheap! Some areas for improvement include: - Some of the light switches in the room were either not functioning or it was difficult to switch the light on or off probably due to the electrical contact issue. - The peephole was loose and was not functioning properly. Overall, a very pleasant and satisfactory experience. Definitely recommend!!! :)

Booked a superior double room. Spacious clean room. Chamber helper polite and helpful. Lacking hand towel in bathroom, only have face and bath towel. Reception warm and welcoming. Breakfast spread pretty ordinary. Could do more of local delicacy or noodle soup station . Egg station pre cooked the eggs- is not hot when served .. half boiled egg cold and pretty raw. Restaurant not crowded and only few tables occupied and yet Waitress not attentive enough to clear always used stack up plates from my table. Overall stay is ok. A stone throw away from Nagoya mall. Nearby hotel many spa and massage shops.Nagoya mall is neighbourhood type of mall. One anchor departmental store Matahari and a hyper mart. Otherwise, local and inspired versions bags and clothes. Choices of food in the mall pretty limited. Grab car is conveniently available and fare is not high to get from one point to the other.

We checked in for a 4D3N stay! Our Superior Double Room is spacious, cosy, and perfect for a quick recharge. The friendly staff made check-in a breeze! 📍Prime Location: Right next to Nagoya Hill Shopping Centre—food, shopping, and pampering (spa & karaoke!) are all within walking distance. No need to travel far! 🚀 Facilities: ✔️ Comfy & clean room ✔️ Great service (the front desk was super welcoming!) ✔️ Convenient location

Get a complimentary cake from the hotel on my birthday! Nice stay and love their breakfast.

Their staff was friendly.. And get a free upgrade of the room that I've booked cause of the room I booked was fully booked.

It is a convenient location for going ferry centre, shopping mall and with around massage shops.