Guest User
August 27, 2022
I saw this comment and made a reservation, but when I checked in to the room, I was not guided to the elevator, when I asked for a yukata, they came to the front desk to pick it up, and when I checked out, I didn't see you off.I didn't even have a family photo taken. Even when I tried to take a photo, I was left alone without being asked if I should press the shutter, and I felt like the customer service was cold, probably due to the coronavirus situation. It was a shame that the weather was rainy and I couldn't see the scenery like the one in the photo at dusk or sunrise. It was a standard plan, but I paid 21,000 yen per person, so I expected to get a slightly better meal, but it turned out to be a very ordinary kaiseki meal. Unfortunately, the organic GIN "Aomai" with butterfly pea that was advertised as being served at a sake bar was out of stock. Unfortunately, I will not use it again.
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