Hotels Near Peace Park & Former Site of Air-raid Shelters in Matsuyama-machi in Nagasaki

I'm so impressed with the services here. They took care of us very well and made me feel that they really gave the services from the bottom of their heart, with Omotenashi! We would get stuck on the Inasayama mountain at the observation building up hill because we couldn't find the taxi back to hotel, but the staff helped us by calling the taxi and we finally got to the hotel safely! Pheww~ They are Oldie but Goodie! I'll definitely come back! 👍

I was going back on a day trip, but the facilities in Nagasaki city were too substantial and stayed in a hurry. I accidentally discovered when I was looking for a hotel with hot bath facilities near the station. Search for today's accommodation price in the hotel lobby. I knew the cold and the full content of the hotel, so I decided by the amount presented by the hotel. The elevator is rare in a business hotel and 3,4 units. Security is also safe to push the card key and the accommodation floor. On the first floor, there is a convenience store (which can be entered and left by hotel key), and the hotel original snack is prepared at night, and the hot bath facilities are also complete with inner bath, open-air bath and sauna. Both can be selected because there is a shower room in the room. It is good to go with a feeling like a hiding hotel because it is located one step away from the street. It is recommended to enjoy the night view and the emotion of Nagasaki depending on the place.

The proprietress is very enthusiastic and feels very warm. The sound of the car can be heard even through the glass, and the smell of the room is a bit heavy.

This time I stayed in a room with 3 beds with 3 family members. The size of the room, the lighting (brightness) and the cleanliness were great. Especially, I am very satisfied with the size of the room (of course, it is not as large as overseas, but in Japan there are 3 beds, and I am impressed with that size). The location of the hotel was also convenient between Nagasaki Station and the center of Nagasaki. The front desk customer service was very good except for one person. I want one of them to follow other staff and do their best to provide better service in the future. The hotel is a bit old, but it was well maintained and I was able to spend a very comfortable time with my family.

Good hotel overall for a pleasant stay. Near all the food options! Good to stay and visit the attractions in Nagasaki. Will reccomend Gunkanjima (see photo)

The hotel is well located for the Tram which is the main transport around Nagasaki and there are good restaurants, coffee shops (try Caffe Veloce) and convenience stores nearby in the lanes. The room was also one of the biggest we stayed in. But a heavy downside for us was the cigarette smoke smell in the reception area because of its proximity to the bar where smoking is allowed. The bar itself looked great but we didn't use it, or take the breakfast option because of the smell. If it wasn't for this I would definitely have rated it higher.

We stayed for 3 nights at this new and beautiful hotel. While it was a bit DIY-ish to take whatever the amenities you wanted at the reception area, I found this practical. When we wanted more towels, a receptionist was happy to hand us one as well. I enjoyed the top floor outdoor bath as well as breakfast daily. From TA review, I learnt that the bath could be quite busy. Maybe because we stayed at this Candeo Hotel on weekdays, I never had to feel crumped in the locker area. Breakfast had a variety of local Japanese and western spreads, and it was delicious. The location of the hotel was superb. The major tram stop was within a few minutes on foot. We could walk to Dejima, Megane Bridge, even to the Dutch Slope. There were a plenty of restaurants nearby. The only reason that I could not give 5 stars was that the staff appeared to be distanced. I used to frequently stay in hotels around the world, and I consider receptionists to be the gatekeepers of hotels. With a bit of training, they can smile a little more and perhaps be friendlier. I stayed in 3 more hotels during my recent trip to Japan, and unfortunately, this Candeo Hotel’s receptionists spoke the poorest English, and all of the staff I encountered, including those at breakfast and other areas, looked unhappy.

The Covid-19’s theme was inescapable. It followed us everywhere. Seeing everywhere disinfecting dispensers, social distance posters/markers, posters with generic COVID information and more huge posters with enormous masks with an angry face saying ダメ！ (don’t do it) really makes it a stressful experience. Imagine me sitting with my wife and kids having a meal and seeing a huge scary mask giving me obvious and subliminal dirty looks while eating. Also I tried to remove the acrylic panel on our table separating me and a son from my wife and another son. The staff said I couldn’t and that other customers were abiding by it. I don’t know about other customers but it seems weird that they would impose safety measures for my family trumping my own family’s wish. I mean we slept in the same bed and kiss each other good night and so on. We spent 2 hours in a car on the way to the hotel without acrylics or masks. Anyway on top of that every individual knife, fork, pair of chopsticks were inside a transparent protective wrap that wasn’t always easy to unwrap. All this compounded … made a holiday trip that was meant to be enjoyable a reminder that we live in an apocalyptic world

Room is spacious and bed comfortable. Easy registration and check out. Customer service pretty good. Also location is superb, near eateries and shops, very useful. However, to be frank, we find the car parking a bit stressful because you have to drive into a narrow lift. Well, the hotel is in the middle of the city so car parking space is very limited.

I think the building is beautiful. The inside of the building is clean. The customer service is excellent. The rooms are also clean and beautiful.