Top rated hotels in Nagano

Mercure Nagano Matsushiro Resort & Spa
4.3/550 Reviews
The parking lot is large, so I often stay on business trips. When I was in the corona, I was quiet and lonely, but this time the parking lot was crowded and his 々 was lively. When I checked in at 5:30 in the evening, the room was not ready yet, so please wait at the coffee shop. I wonder why I can't enter the room at this time! I was a little angry, but ... I couldn't help it, so I waited at the coffee shop. In addition, there were customers waiting for 7~8. The hotel staff guided me as soon as the room was ready, but he was flat and bowed, guided the customer, and moved around as quickly as possible. The manager also apologized to each customer, and all the hotel staff managed to guide you quickly! I felt that. If you think about it, if a hotel with such a large box suddenly becomes full with travel support, there is no reason why there is enough manpower. It's not in the city center, it's in the countryside. Meanwhile, when I see the staff running around and doing their best, I want to stay again, let alone complain. I thought.

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