Chateraise Hotel Nagano Reviews
Chateraise Hotel Nagano
Nanase 1-1, Nagano, JapanView Hotel Details
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1 night
Chateraise Hotel Nagano Guest Reviews
4.2/5
13 review
Verified reviewsLocation4.3
Amenities4.1
Service4.2
Cleanliness4.2
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Positive reviews(13)
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Ng
Superior Twin Room
Stayed in Jun 2024
Family
1 review
Very Good
Posted on Jun 11, 2024
At first I though this is a newly open hotel, However I think there is some mistake in the marketing.
the newly open is the store below that selling chateraise cake.
the location is good, however the hotel is quite old which out of my expectation.
However the services and cleaninest is still great.
Hui Lan
Superior Single Room
Stayed in Feb 2024
Solo travelers
4 review
Great
Posted on Feb 20, 2024
Hotel is in midst of renovation and many parts yet to be completed. Once fully done, it will be fantastic . My room looks a bit old , but the size was big to move around in. Facilities were excellent and there is free all you can eat ice cream at lobby . There is also a big onsen , but the water is a bit too hot to sit for long in ! Nevertheless it was nice. Location is about 7 mins walk from train station . Would come back here again if ever in the region.
Anonymous User
Standard Single Room
Stayed in May 2024
Solo travelers
7 review
Very Good
Posted on May 28, 2024
It's about a 3-minute walk from Nagano Station, so it's very convenient for taking the train. There are also many soba restaurants and izakayas within walking distance.
The facilities and cleanliness are at a level that leaves nothing to be desired.
This hotel is all about the sweets. There was a welcome sweet of one cake and a coffee and other drinks bar.
The breakfast buffet was quite ordinary, but there was a large selection of cakes, puddings, and coffee jellies.
I recommend the room with breakfast included.
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blanca
Japanese-Style Room
Stayed in Apr 2024
Friends
39 review
Amazing
Posted on Apr 12, 2024
Very close to the train station, tatami room, very clean, but I can't get used to sleeping on tatami. There is a hot spring on the top floor but I didn't go there. There is unlimited popsicles at the front desk, and every afternoon guests can enjoy free afternoon tea for customers
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Guest User
Standard Single Room
Stayed in Jun 2024
Friends
5 review
Outstanding
Posted on Jun 18, 2024
I stayed here while on a trip to see Big Hat's live performance.
The breakfast was delicious, and the large communal bath was also a plus.
Breakfast included a cake buffet, welcome sweets, and complimentary ice cream.
The room was clean and spacious, and I was very satisfied.
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joyce4192
Standard Single Room
Stayed in May 2024
Solo travelers
42 review
Outstanding
Posted on May 23, 2024
Stayed for three nights. Very satisfied. Cleaned every day. Snacks were given at check-in and check-out.
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Kar Yee
Twin Room
Stayed in May 2024
Friends
3 review
Great
Posted on May 20, 2024
It's only a 5-minute walk from Nagano Station, which is very convenient. The hotel is a bit old, but the room has been renovated, so it's OK. The space is spacious, and there is no problem opening two large luggages. There is also a small sofa in the corner of the room to sit. The public bath and the daily refreshments, ice cream, etc. are very good. The only thing is that there is only one washing and drying machine, which is too few, and you have to queue up to use it.
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Guest User
Standard Twin Room
Stayed in Apr 2024
Friends
1 review
Very Good
Posted on Apr 30, 2024
The location is about 5 minutes away from the JR station. There is no air conditioning in April, only heating, but the windows can be opened. There is a welcome cake and 24-hour free ice cream.
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Guest User
Standard Twin Room
Stayed in Apr 2024
Family
3 review
Very Good
Posted on Apr 20, 2024
The reason I stayed at this hotel is because I like its desserts. The staff gave me pre-packaged desserts when I checked in and checked out. In addition, the front desk also provides frozen desserts for guests to taste. The room design and layout is a bit outdated, but the beds are clean and comfortable. The breakfast buffet does not have many choices, but branded cakes are available. If dessert lovers travel to Nagano City, this hotel will be the first choice.
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Guest User
Standard Single Room
Stayed in Feb 2024
Solo travelers
1 review
Very Good
Posted on Feb 27, 2024
I'm glad I got to eat a lot of ice cream. The cake was also delicious. At breakfast, I was happy because I could eat as much yogurt and jelly as I wanted. The location was close to the station and convenient for sightseeing. I would like to stay again.
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Guest User
Superior Twin Room
Stayed in Mar 2024
Friends
1 review
Outstanding
Posted on Mar 26, 2024
There is a welcome dessert.
There is a bath.
Near the station.
It was the best.
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eelau
Twin Room
Stayed in Nov 2023
Friends
7 review
Great
Posted on Nov 19, 2023
The hotel is only a five-minute walk from the JR station, and there are bus stops to Kamikochi and Hakuba nearby.
The hotel looks like a converted commercial meeting place. The reception desk is located on the second floor. The staff is very polite and introduces the hotel facilities when checking in. There is a bathhouse on the tenth floor. Remember to use the elevator on the left to go to the tenth floor. There are all-you-can-eat ice bars on the second and tenth floors. Dessert.
The room is spacious, the bathroom is slightly soundproofed, and you can hear conversations in the next room.
Overall feeling good
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